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Aviation Liaison Specialist

1 month ago

Luton, Luton, United Kingdom AJ Walter Aviation Full time
Job Title: Aviation Liaison Specialist

Are you passionate about the aviation industry and looking for a challenging role that requires strong communication and problem-solving skills? We are seeking an experienced Aviation Liaison Specialist to join our team at AJ Walter Aviation.

Key Responsibilities:

  • Act as the primary point of contact for easyJet, providing expert advice on supply chain management and repairable spend activity.
  • Manage and report on KPIs across AOG, MRO, Procurement, and operations to ensure smooth service delivery.
  • Collaborate with internal and client teams to ensure client expectations are met and exceeded.
  • Define, manage, and monitor operational KPIs to drive performance and improvements within the PBH and Customer Service teams.

Requirements:

  • Proven experience in the airline or aviation industry, with a strong understanding of industry-specific needs, regulations, and best practices.
  • Exceptional verbal and written communication skills to handle client inquiries and present solutions.
  • Ability to quickly assess and resolve client issues, ensuring smooth service delivery and maintaining high client satisfaction.
  • Strong organizational skills to manage multiple client teams and track project progress.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.