Property Manager

4 days ago

Solihull, Solihull, United Kingdom DM & Co. Homes Full time

We are seeking a full-time, on-site Residential Operations Specialist to join our team at DM & Co. Homes. We're looking for a bright, enthusiastic individual with the right skills and mindset. If you have a strong focus on detail, discipline, financial management, and a drive for continuous improvement, this role is for you.

As a Residential Operations Specialist, you will oversee the daily operations of residential properties, manage tenant relationships, coordinate maintenance and repairs, and ensure compliance with leasing policies and regulations.

Key Responsibilities:

  • Quarterly Property Inspections: Conduct inspections and report to the landlord.
  • Maintenance Requests: Coordinate between tenants, landlords, and contractors.
  • Check-ins and Check-outs: Oversee the process for smooth transitions.
  • Deposit Management: Collect, secure, and return deposits, resolving disputes as needed.
  • Customer Records: Keep records up to date for seamless management handover.
  • Bank Reconciliation and Landlord Payments: Ensure rent matches bank deposits and transfer income to landlords after deductions.
  • Arrears Management: Monitor overdue rent and send reminders or notices.
  • Statement Preparation: Provide landlords with detailed financial statements.
  • Compliance: Ensure actions comply with industry legislation.
  • Problem Resolution: Address and resolve issues with innovative solutions.

What We're Looking For:

  • Strong Communication Skills: Ability to convey information clearly to clients, tenants, and team members.
  • Problem-Solving Abilities: Handle various situations with professionalism and practical solutions.
  • Collaboration and Teamwork: Work well with others and contribute to a team environment.
  • Tech Savvy: Quickly adapt to new tools and technologies.
  • Attention to Detail: Manage tasks meticulously, ensuring accuracy in documentation and maintaining high standards.
  • Experience: Preferably 2 years in the estate industry.
  • Proficiency in English and Mathematics: Strong skills required.
  • Willingness to Learn: Open to learning new skills and improving existing ones.
  • Right to Work: Legal right to work in the UK.

What We Offer:

  • Comprehensive training to enhance your skills.
  • A supportive and collaborative team environment.
  • Opportunities for professional growth and advancement.
  • The chance to make a significant impact within a growing company.

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