Hospitality Operations Leader
3 weeks ago
As a Hospitality Operations Leader, you will ensure the seamless functioning of the hotel while guiding your team to deliver exceptional guest experiences. Prepare for a dynamic role where you will manage operations, guarantee that every stay is memorable, and motivate a dedicated team to surpass our guests' expectations. We seek an individual with strong interpersonal skills, capable of energizing their team to achieve excellence.
Some of the benefits you may enjoy include:
- Annual performance-based bonus scheme
- Pension plan
- Exclusive rates on Leonardo Hotel accommodations across the UK & Europe
- Company-wide recognition program with vouchers for popular retailers
- Complimentary meals during shifts
- Talent referral program with bonuses for successful recommendations
- Regular team celebrations, including Thank You Week and Employee Awards Celebration
- Access to the Company Pension Scheme, Life Assurance, and Wellbeing Support
- Continuous job-related training with clear advancement paths
- Being your authentic self
- Setting and achieving guest satisfaction targets through feedback and surveys
- Working towards Gold accreditation through Green Tourism initiatives
- Excelling in KPI achievement and delivering outstanding results
- Coaching and mentoring your management team for career development
- Conducting regular inspections to ensure compliance with health and safety standards
- Building relationships with the local community and business leaders
- Collaborating with HR to organize engaging team activities
- Participating in company-wide projects to enhance the Leonardo Hotels brand
We prioritize the well-being of our colleagues just as much as our guests. Once you become part of our team, you will be integrated into the Leonardo community. In our organization, dedication translates into genuine opportunities for growth and advancement; our in-house "High Potential" program is tailored for leaders like you. To thrive in this environment, you should enjoy a fast-paced work setting. With continuous support, practical training, and clear progression pathways, you will be well-positioned for a successful career in hospitality.
Our Legacy
With decades of expertise in the hospitality industry, we operate over 270 hotels throughout the UK and Europe. We manage more than 55 hotels across the UK & Ireland, and as one of the fastest-growing hotel groups, we have ambitious plans for expansion in the coming years. This is an exciting time to be part of our journey.
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