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Patient Care Support Specialist

3 months ago

Birmingham, Birmingham, United Kingdom Midlands Medical Partnership Full time

Position Overview

The role involves providing essential support to the nursing team and medical practitioners, ensuring the smooth delivery of comprehensive healthcare services to patients. This position requires appropriate training and a commitment to maintaining high standards of care.

Key Responsibilities

Health and Safety Compliance

Adhere to the Health and Safety at Work Act, taking responsibility for personal safety and that of others. Be well-versed in fire safety protocols and emergency procedures.

Commitment to Equality and Diversity

Uphold the principles of equal opportunities in all responsibilities.

Risk Management and Quality Assurance

Operate within the Clinical Governance Framework, engaging in risk management and quality improvement initiatives.

Confidentiality Standards

Maintain strict confidentiality regarding patient and staff information in accordance with data protection regulations.

Safeguarding Responsibilities

Continuously update knowledge on safeguarding practices as per organizational policies.

About Midlands Medical Partnership

Midlands Medical Partnership is a prominent healthcare provider in Birmingham, serving a large patient population across multiple locations. Established to enhance traditional healthcare services, the partnership focuses on fostering long-term relationships between patients and local healthcare providers while benefiting from the resources of a larger organization.

Job Duties

General Responsibilities

Perform additional duties as required, within the scope of training and competence. Flexibility in working hours may be necessary to meet the needs of the organization.

Clinical Tasks

  • Conduct routine health measurements, including weight, height, pulse, blood pressure, and blood sugar levels.
  • Process and record clinical urine samples.
  • Perform venepuncture and prepare pathology samples.
  • Conduct domiciliary visits for blood tests as needed.
  • Execute routine patient dressings following established guidelines.
  • Carry out ECGs as requested by medical practitioners.
  • Facilitate various health checks, including NHS Health Checks and diabetes assessments.
  • Provide lifestyle advice to promote health and well-being.
  • Ensure proper handling and disposal of clinical waste.
  • Maintain infection control standards in clinical settings.
  • Monitor and record medical supplies and equipment conditions.
  • Manage incoming communications in the treatment area.
  • Input patient information into the clinical system.
  • Administer vaccinations and injections as per training.
  • Support patients in smoking cessation efforts.
  • Assist other healthcare professionals as required.

Required Qualifications and Experience

Essential

  • Experience working within a healthcare team.
  • Familiarity with vulnerable patient care.

Desirable

  • Background in primary care settings.
  • Experience in a general practice environment.

Educational Requirements

Essential

  • GCSEs in English and Maths (grades A to C).
  • NVQ Level 2 in Health and Social Care.

Desirable

  • Phlebotomy qualification.
  • NVQ Level 3 in a relevant field.