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IT Support Specialist
2 months ago
We are seeking a skilled and dedicated IT Support Specialist to join our team at Darwin Escapes. As a Helpdesk Professional, you will be responsible for providing technical support to our staff, troubleshooting and resolving technical issues efficiently, and collaborating with team members to deliver exceptional IT services.
Key Responsibilities:
- Provide technical support to staff, ensuring they have the necessary tools and resources to perform their duties.
- Troubleshoot and resolve technical issues efficiently, minimizing downtime and ensuring business continuity.
- Collaborate with team members to deliver exceptional IT services, including proactive maintenance and support.
- Stay up-to-date with the latest technologies and trends, applying this knowledge to improve our IT services.
Requirements:
- Proven experience in an IT Support role, with a strong understanding of technical concepts and troubleshooting techniques.
- Exposure to Active Directory and/or O365 administration, with experience supporting PCs, laptops, mobile phones, and printers.
- An understanding of basic networking and security concepts, with a strong problem-solving skills and proactive attitude.
What We Offer:
- A competitive rate of pay and enhanced holiday entitlement.
- Discounted staff breaks at our luxurious holiday resorts across the UK.
- Free use of all Darwin Escapes resort facilities, including gyms and swimming pools.
- Food discount across all resorts.
- Opportunities for career advancement and professional growth.
About Us:
Darwin Escapes is a leading provider of luxury holiday resorts across the UK. We offer a unique and exciting work environment, with opportunities for career advancement and professional growth. Our team is dedicated to delivering exceptional customer service and ensuring our guests have an unforgettable experience.
Why Work for Us:
We are a dynamic and forward-thinking company, committed to innovation and excellence. Our team is passionate about delivering exceptional customer service and ensuring our guests have an unforgettable experience. If you are a motivated and dedicated individual, with a passion for IT and customer service, we would love to hear from you.
