IT Support Specialist

3 weeks ago


Holywell, Flintshire, United Kingdom Darwin Escapes Full time
Job Opportunity

We are seeking a skilled and dedicated IT Helpdesk Technician to join our team at Darwin Escapes. As a key member of our IT department, you will be responsible for providing technical support to staff, troubleshooting and resolving technical issues efficiently, and collaborating with team members to deliver exceptional IT services.

Key Responsibilities:

  • Provide technical support to staff
  • Troubleshoot and resolve technical issues efficiently
  • Collaborate with team members to deliver exceptional IT services

Requirements:

  • Proven experience in an IT Support role
  • Exposure to Active Directory and/or O365 administration
  • Experience supporting PCs, laptops, mobile phones, and printers
  • An understanding of basic networking and security concepts
  • Strong problem-solving skills and proactive attitude

What We Offer:

  • Competitive rate of pay
  • Enhanced holiday entitlement
  • Discounted staff breaks at our luxurious holiday resorts across the UK
  • Free use of all Darwin Escapes resort facilities
  • Food discount across all resorts
  • Free complimentary round of golf
  • Discounts on spa treatments
  • Introduce a friend recruitment bonus
  • Company employee sick pay
  • Compassionate leave pay
  • Employee Assistance Programme
  • Free access to the Darwin Academy training programme
  • Cycle to work scheme
  • MediCash cash plan

About Us:

Darwin Escapes is a leading provider of luxury holiday resorts across the UK. We offer a unique and exciting work environment, with opportunities for career growth and development. Our team is passionate about delivering exceptional customer experiences and providing outstanding IT services to support our business.

Why Join Us:

At Darwin Escapes, we value our team members and offer a range of benefits and perks to support their well-being and career development. We are committed to creating a positive and inclusive work environment, where everyone can thrive and reach their full potential.



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