Emergency Response Specialist

1 week ago


Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

About the Role

Careline Support Ltd is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to emergency situations, and working collaboratively with our team to ensure a safe and secure lifestyle for our clients.

Key Responsibilities

  • Respond to incoming calls and provide emergency assistance and reassurance to clients
  • Log each call in our CRM system to ensure accurate information is recorded
  • Provide a friendly, responsive, and attentive approach on every call
  • Work collaboratively with our team to ensure a safe and secure lifestyle for our clients

About You

To be successful in this role, you will need to have excellent communication skills, be calm under pressure, and be able to work well in a team environment. You will also need to be familiar with customer databases and be able to learn new IT systems quickly.

What We Offer

  • Annual holiday of 22 days per annum
  • Supportive and friendly team
  • 'On the job' training from your initial induction and throughout your time with Careline
  • Career development opportunities
  • Bright, contemporary offices
  • Free on-site parking
  • Group pension scheme
  • Eye care vouchers
  • Rewards for colleague referrals
  • John Lewis vouchers for expectant Mums and Dads
  • Health screening every 3 years
  • Life assurance 1 x salary


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a highly skilled and compassionate individual to join our team as a Careline Support Specialist. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring their safety and well-being.Key ResponsibilitiesRespond...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleWe are seeking a highly skilled and compassionate individual to join our team as a Careline Support Specialist. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring their safety and well-being.Key ResponsibilitiesRespond...


  • Ringwood, Hampshire, United Kingdom VC Evidensia UK Full time

    Job SummaryWe are seeking a compassionate and skilled Registered Veterinary Nurse to join our dynamic night team at Southern Counties Veterinary Specialists. As a key member of our multidisciplinary referral hospital, you will play a vital role in delivering exceptional patient care and contributing to the growth and development of our nursing team.Key...


  • Ringwood, Hampshire, United Kingdom VC Evidensia UK Full time

    Job SummaryWe are seeking a compassionate and skilled Registered Veterinary Nurse to join our dynamic night team at Southern Counties Veterinary Specialists. As a key member of our multidisciplinary referral hospital, you will play a vital role in delivering exceptional patient care and contributing to the growth and development of our nursing team.Key...


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    About the RoleReporting to the Head of Commercial, the Business Development Specialist will play a key role in supporting business growth for Churchill Estates Management and Careline Support Ltd. We specialize in property management for independent retirement living spaces and provide an emergency 24/7 call center operation, supporting retired people across...


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    About the RoleReporting to the Head of Commercial, the Business Development Specialist will play a key role in supporting business growth for Churchill Estates Management and Careline Support Ltd. We specialize in property management for independent retirement living spaces and provide an emergency 24/7 call center operation, supporting retired people across...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleAs a Nighttime Customer Support Specialist, you'll provide vital assistance and reassurance to retired homeowners living in independent retirement apartments across the UK. You'll be part of a dedicated team, offering telephone-based support that includes:Responding to a range of situations, from medical emergencies and fire alarms to security...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the Role As a Customer Support Specialist, you'll play a vital role in providing essential assistance and reassurance to our valued retired homeowners across the UK. You'll be part of a dedicated team, offering telephone-based support that encompasses a range of responsibilities. Your Responsibilities Respond promptly and effectively to incoming...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the Role As a Customer Support Specialist, you'll play a vital role in providing essential assistance and reassurance to our valued retired homeowners across the UK. You'll be part of a dedicated team, offering telephone-based support that encompasses a range of responsibilities. Your Responsibilities Respond promptly and effectively to incoming...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleCareline Support Ltd is seeking a skilled Part-time Customer Service Representative to join our team. As a Part-time Customer Service Representative, you will be responsible for providing emergency assistance and reassurance to thousands of retired Homeowners living in independently owned retirement apartments across the UK.Key...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleCareline Support Ltd is seeking a skilled Part-time Customer Service Representative to join our team. As a Part-time Customer Service Representative, you will be responsible for providing emergency assistance and reassurance to thousands of retired Homeowners living in independently owned retirement apartments across the UK.Key...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleCareline Support Ltd is seeking a skilled Customer Service Representative to join our team as a Part-time Call Operator. As a key member of our customer support team, you will be responsible for providing emergency assistance and reassurance to thousands of retired Homeowners living in independently owned retirement apartments across the UK.Key...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleCareline Support Ltd is seeking a skilled Customer Service Representative to join our team as a Part-time Call Operator. As a key member of our customer support team, you will be responsible for providing emergency assistance and reassurance to thousands of retired Homeowners living in independently owned retirement apartments across the UK.Key...

  • IT Support Specialist

    4 weeks ago


    Ringwood, Hampshire, United Kingdom Inclusive Tech Recruitment Full time

    Job DescriptionIT Support Specialist (2nd line) - £40,000As an IT Support Specialist, you will be responsible for providing in-house systems administration, analytical support, and service desk response for operational applications.This role is ideal for a methodical, proactive, and analytical applications specialist with a strong background in supporting...

  • IT Support Specialist

    4 weeks ago


    Ringwood, Hampshire, United Kingdom Inclusive Tech Recruitment Full time

    Job DescriptionIT Support Specialist (2nd line) - £40,000As an IT Support Specialist, you will be responsible for providing in-house systems administration, analytical support, and service desk response for operational applications.This role is ideal for a methodical, proactive, and analytical applications specialist with a strong background in supporting...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleCareline Support Ltd is seeking a skilled Customer Service Representative to join our team. As a Telephone Support Specialist, you will play a critical role in providing emergency assistance and reassurance to thousands of retired Homeowners living in independently owned retirement apartments across the UK.Key ResponsibilitiesTaking incoming...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleCareline Support Ltd is seeking a skilled Customer Service Representative to join our team. As a Telephone Support Specialist, you will play a critical role in providing emergency assistance and reassurance to thousands of retired Homeowners living in independently owned retirement apartments across the UK.Key ResponsibilitiesTaking incoming...


  • Ringwood, Hampshire, United Kingdom Browns Recruitment Group Ltd Full time

    LEGAL SECRETARY POSITIONFOCUS ON RESIDENTIAL PROPERTYLOCATION: RINGWOODCOMPETITIVE SALARY BASED ON EXPERIENCEAn outstanding opportunity has emerged for a legal secretary to become a part of a highly regarded and well-established residential property division.The firm seeks a confident and proactive individual to contribute effectively within the team.The...


  • Ringwood, Hampshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Hays Specialist Recruitment Limited is seeking a seasoned Mechanical Project Manager to oversee the success of an expanding M&E contractor based in the UK. This is a long-term opportunity that requires a highly skilled and experienced professional to lead mechanical projects from inception to completion. Key Responsibilities: Coordinate project teams to...


  • Ringwood, Hampshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Hays Specialist Recruitment Limited is seeking a seasoned Mechanical Project Manager to oversee the success of an expanding M&E contractor based in the UK. This is a long-term opportunity that requires a skilled professional to manage mechanical projects from inception to completion. Key Responsibilities: Coordinate project teams to ensure timely execution...