Sales Performance Manager

7 days ago


Hemel Hempstead, Hertfordshire, United Kingdom Britvic Soft Drinks Ltd Full time
About the Role

As a key member of the Field Sales Operations team at Britvic Soft Drinks Ltd, you will play a crucial role in driving the company's growth ambitions across the Unmanaged Retail channel. This exciting opportunity will see you working closely with the Field Sales Operations Manager to develop and implement a comprehensive contact strategy that optimizes methodology for contacting and communicating with customers at outlet level.

Key Responsibilities:

  • Support the Field Sales Operations Manager in developing and executing the Unmanaged Retail contact plan, aligned to business priorities and 3rd Party Supplier Contractual KPIs.
  • Manage 3rd party providers, including budget, forecast, and costs/KPIs/collateral required to activate work.
  • Implement a tailored and optimized operation to influence all worthwhile outlets in year, through regular and tactical callage.
  • Deliver a full integration of regular and flexible contact to maximize return.
  • Be the central point of contact for Field Data & Analytics.
  • Support Field Sales Operations Manager with management of 3rd party providers on ways of working/capability/brand knowledge and passion of its team to deliver greater capability.
  • Identify trends and make recommendations to experiment, innovate, and evolve outlet contact to drive the function and channel forwards in terms of capability and expertise.
  • Own the input of the outlet execution scorecard for the Unmanaged Team and drive accountability of themselves and others for any actions where necessary.

Requirements:

  • Ability to inspire a great performance for Britvic via 3rd party agency employees.
  • Strong analytical and interpretive skills, ability to deliver data in a user-friendly and relevant format.
  • Commercially aware with experience in FMCG and field sales operations.
  • Ability to turn outlet insight into commercial opportunities.
  • Ability to present at Channel Team Meetings (Commercial Sales Team).
  • Ability to turn complex raw data into compelling and actionable insight.
  • Expertise in systems, especially MS Excel and CRM systems.


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