Claims Assessment Specialist

3 weeks ago


North Shields, North Tyneside, United Kingdom MTrec Ltd Full time

Benefits:

  • Generous leave policy
  • Retirement savings plan
  • Employee perks
  • Complimentary parking
  • Life assurance
  • On-site vehicle parking
  • Comprehensive health insurance
  • Employee referral incentives
  • Flexible work arrangements available post-probation

About the Role:
Mtrec Ltd is excited to partner with a prestigious and established organization in their quest for a skilled and knowledgeable Motor Claims Engineer.

If you excel in fast-paced, high-performance settings, this opportunity may be ideal for you.

Key Responsibilities:

  • Engaging with policyholders and repair professionals to discuss technical details related to submitted claims.
  • Identifying potential fraud indicators and pursuing necessary investigations.
  • Establishing, documenting, and overseeing the Claims Assessment procedure.
  • Managing feedback mechanisms to enhance customer satisfaction.
  • Possession of a valid driving license (preferred).
  • NVQ/C&G Level 3 qualification in mechanical engineering (preferred).
  • Familiarity with various mechanical and electrical vehicle components.
  • Adhering to service level agreements and collaborating with colleagues to manage these effectively.


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