Sales Performance Manager

3 weeks ago

Horley, Surrey, United Kingdom Europcar Group Full time

We are in search of a Sales Operations Supervisor.

Europcar is not just about car rentals; we offer a diverse range of mobility solutions.

Position Overview

This role is pivotal in training and developing frontline personnel while ensuring the branch's overall profitability. Key responsibilities encompass, but are not limited to:

  • Leadership focused on service excellence
  • Training, development, and performance management of staff
  • Sales and financial analysis

What We Offer:

  • Attractive Base Salary
  • Outstanding commission structure - unlimited bonus potential based on performance.
  • Commencing with 6 weeks of vacation (including public holidays), increasing with tenure
  • Complimentary on-site parking
  • Enhanced Maternity Leave (subject to eligibility criteria)
  • Pension plan and life insurance coverage
  • Discounted vehicle rental rates across our network
  • 20% discount on mobile phone contracts with EE*
  • Discounted hotel accommodations through the Accor Group after a year of service*
  • Cycle2Work scheme*
  • Complimentary annual eye examinations
  • Confidential legal and support services via BUPA
  • Opportunities for career advancement and professional development

*part of the current non-contractual benefits package

Key Responsibilities:

  • Oversee staff performance and cultivate effective teams to meet sales targets
  • Enhance incremental sales through robust training and staff development
  • Engage in daily communication with team members, providing recognition and constructive feedback
  • Deliver ongoing training and education consistently
  • Maintain precise sales documentation
  • Collaborate closely with management and departmental leaders
  • Manage customer satisfaction metrics and ensure a seamless customer experience

Job Qualifications:

  • A valid, clean driving license with a minimum of 4 years of driving experience is essential
  • Experience in managing direct customer interactions, employee relations, and budget oversight
  • Ability to make sound judgments and prudent decisions
  • Exceptional communication skills with the ability to foster relationships across the organization
  • Strong leadership capabilities with a proven history in a supervisory role
  • Competence in attracting, assessing, coaching, and promoting staff to build an effective team
  • Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint.

Why Choose Europcar?

We provide a wide array of vehicle mobility solutions, including car rentals and car-sharing services. Our mission is to assist businesses in keeping their workforce mobile with low-emission vehicles, and we are continually expanding our fleet with electric vehicles. We supply the vans that facilitate your online shopping deliveries. Most importantly, we offer a flexible working environment that nurtures our colleagues' career aspirations. At Europcar, every individual matters.

We are currently enhancing our operations for future growth. As part of a global organization, we have ambitious goals, and every team member can contribute to and benefit from our success.

Joining this leading brand in the rental industry will provide you with the opportunity to advance your career. Europcar is dedicated to equipping employees with market-leading skills through continuous training and development.

If you possess the qualities to thrive as a Sales Operations Supervisor at Europcar, we encourage you to consider this opportunity.

Agencies - Please refrain from submitting speculative candidates or CVs in response to this advertisement. The Company will not accept any terms and conditions based on unsolicited applications.

SJ1

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