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Business Development and Sales Manager

2 months ago

Horley, Surrey, United Kingdom Air Partner Full time
About the Role

We are seeking a highly motivated and experienced Business Development and Sales Manager to join our team at Air Partner Group. As a key member of our Commercial department, you will play a crucial role in driving business growth and expansion through proactive client outreach, sales opportunities, and strategic partnerships.

Key Responsibilities
  • Drive new business and sales opportunities through proactive client outreach and engagement
  • Develop sales opportunities, convert pipeline prospects into sales, and negotiate contracts for services and consultancy/training agreements
  • Meet individual and departmental sales targets, while maintaining a strong focus on customer satisfaction and retention
  • Prepare proposals and conduct briefings for current and prospective clients, showcasing our expertise and value proposition
  • Utilize our CRM system to support all sales activity and reporting, ensuring seamless data management and analysis
  • Support the development of marketing initiatives to drive training, consultancy, and upsell programs, aligning with our business strategy and goals
  • Conduct market research to identify selling and upselling opportunities and trends, as well as competitor initiatives, to inform our sales approach
  • Assist with the collation of sales and marketing statistics, providing valuable insights to inform business decisions
  • Support the budgetary planning process, ensuring effective resource allocation and ROI maximization
  • Manage allocated budget to maximize return on investment, while maintaining a strong focus on cost control and efficiency
  • Visit clients nationwide, with occasional international travel, to build relationships and drive business growth
  • Identify and oversee Air Partner's attendance at industry events to increase brand awareness and drive growth in products and services
  • Determine marketing and PR priorities to achieve revenue sales targets, ensuring alignment with our Sales and Business Development strategy
  • Identify opportunities and develop business cases for new service offerings, aligning with our business strategy and goals
  • Manage multiple tasks, determining priorities as appropriate, with the flexibility to adapt and adjust to unforeseen circumstances
  • Liaise with managers across the business to ensure Business Development is aligned with available resources
  • Ensure all services are delivered in accordance with our quality management system
Requirements
  • Success in consultative selling roles and experience driving business growth through expansion and acquisition of new customer accounts
  • At least two years' experience working in a commercial role or a role that requires a high degree of daily administration, accounting, statistics, reports, or logistics planning
  • Demonstrable success with meeting and exceeding personal sales targets
  • Experience developing relationships, influencing, and liaising with people at all levels
  • Proficiency in planning, scheduling, and resource management
  • A self-starting, tenacious, proactive, and results-driven individual
  • A full understanding of consultancy/training sales, renewals, and tender execution
  • Excellent written, verbal, and oral presentation skills
  • Willingness to travel nationally and internationally
  • An ability to handle multiple situations simultaneously
  • An ability to identify customer objectives and align solutions to overcome barriers and drive sales
  • Good business acumen, sound judgment, and good decision-making
  • An ability to build and develop solid, productive relationships with clients and internal stakeholders
  • Confident at cold calling and prospecting
  • Strong customer focus
  • Resilience with an ability to deal with awkward clients
  • A thorough understanding of marketing and negotiating techniques
  • Proven experience of upselling
  • Experience in CRM software (ideally Salesforce)
  • Proficient in MS Office Programs (Word, Excel, Outlook, and PowerPoint)
  • Formal qualifications in English and Maths (a minimum standard of GCSE English, GCSE Maths, or equivalent)
  • An understanding of crisis management, emergency planning, or business continuity desirable but not mandated