Maintenance Office Manager
2 months ago
We are seeking a highly skilled and experienced Office Manager to join our Reactive Maintenance Department at The CLR Group. As a key member of our team, you will play a vital role in ensuring the smooth and efficient operation of our office.
Key Responsibilities- Operational Management: Oversee the day-to-day operations of the office, ensuring that all tasks are completed efficiently and effectively.
- Administrative Support: Provide administrative support to the team, including general office procedures and tasks.
- Lead Conversion and Management: Handle incoming maintenance leads, convert them into quotes, and manage the booking process.
- Diary Management: Manage the diaries of our client's operatives, ensuring that their schedules are up-to-date and accurate.
- Supply Chain Management: Organize and manage the supply chain, ensuring that materials and equipment are ordered and delivered on time.
- Cost Management: Ensure cost-effectiveness from our supply chains and negotiate with suppliers to achieve the best possible prices.
- Financial Management: Raise invoices and liaise with the finance team to ensure that all financial transactions are accurate and up-to-date.
- Customer Service: Provide excellent customer service to our clients, responding to their queries and concerns in a timely and professional manner.
- Previous Experience: Previous experience working within a maintenance or contractor environment is preferred.
- Telephone Experience: Essential telephone experience is required.
- Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Communication Skills: Excellent communication skills, with the ability to communicate effectively with clients, colleagues, and suppliers.
- Technical Skills: Proficient in office-based systems, including Word, Excel, and Outlook.
- Time Management: Proven ability to meet deadlines and juggle priorities.
- Self-Sufficiency: Self-sufficient and diligent, with the ability to work independently and as part of a team.
- Flexibility: Flexible and adaptable, with the ability to adjust to changing circumstances and priorities.
- Basic Salary: £25,000 to £28,000 per annum, based on experience.
- Bonus Structure: Commission payable based on lead conversions.
- OTE: £28,000 to £32,000 per annum.
- Pension: Company pension scheme.
- Working Hours: 9:00 am to 6:00 pm, Monday to Friday.
- Holidays: 20 days per annum, in addition to public bank holidays and birthday.
- Line Manager: Head of Maintenance.
- Location: Bankside, SE1.
- Contract: Full-time and permanent.
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