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Customer Service Representative

2 months ago

Neath, Neath Port Talbot, United Kingdom Lidl in Deutschland Full time
{"title": "Customer Assistant", "description": "

Job Summary

Competitive Hourly Rate | Flexible Shifts | Opportunities for Advancement

At Lidl, we're looking for a Customer Assistant to join our team. As a Customer Assistant, you'll be the face of our store, providing excellent customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Provide exceptional customer service, answering questions and resolving issues in a professional and courteous manner
  • Efficiently manage deliveries, restocking shelves, and maintaining a clean and organized store environment
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience
  • Participate in visual merchandising and product presentation to drive sales and customer engagement
  • Contribute to a positive and inclusive store culture, promoting teamwork and respect among colleagues

What We Offer:

  • Competitive hourly rate based on equal opportunity and pay structures
  • Additional £2.00 per hour for bank holidays and £3.50 per hour for nights
  • Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career advancement and professional development
  • A supportive and inclusive work environment

Requirements:

  • Experience working in a fast-paced environment
  • Excellent customer service skills and ability to work effectively with colleagues
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
  • Positive attitude and willingness to learn and adapt to new situations

Join Our Team:

We're proud to be a supportive and inclusive employer, committed to providing opportunities for career growth and development. If you're a motivated and customer-focused individual, we'd love to hear from you.

", "lang_code": "en"}