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Customer Service Representative
2 months ago
About Our Company
Page Personnel Sales is a leading recruitment agency specializing in sales and customer service placements. With a strong reputation for quality service and a commitment to excellence, we have a proven track record of delivering top talent to our clients.
Job Description
Customer Service Representative:
- Provide exceptional customer service to clients and customers, handling inquiries, complaints, and feedback in a professional and efficient manner.
- Build and maintain strong relationships with clients and customers through open and interactive communication.
- Meet personal and team targets, including call handling quotas and sales performance metrics.
- Follow established communication procedures, guidelines, and policies to ensure seamless customer interactions.
Requirements
- Previous experience in customer service or sales within the FMCG industry.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and customers.
- Strong problem-solving skills, with the ability to resolve customer complaints and issues efficiently.
- Ability to work in a fast-paced environment, meeting deadlines and targets.
What We Offer
- A competitive hourly wage of £11.00.
- A temporary role with potential for extension or permanent placement.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A positive and supportive company culture, with a focus on teamwork and collaboration.
