Customer Service Representative

1 week ago

Nottingham, Nottingham, United Kingdom SF Recruitment (Nottingham) Full time

We are seeking a highly motivated and experienced Customer Service Executive to join our team at SF Recruitment (Nottingham). This permanent position is ideal for an individual looking to advance their career in a thriving and supportive workplace.

As a Customer Service Executive, you will be responsible for ensuring the team's success by providing exceptional customer service and administrative support. Your previous experience in a customer service or administration role is essential to excel in this position.

Key Responsibilities:

  • Provide top-notch customer service to internal and external clients.
  • Manage and resolve customer complaints in a professional and timely manner.
  • Develop and maintain strong relationships with clients and stakeholders.
  • Assist with administrative tasks, such as data entry and record-keeping.
  • Contribute to the development of processes and procedures to improve customer service and team efficiency.

Requirements:

  • Previous experience in a customer service or administration role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office and other relevant software.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and collaborative work environment.
  • Recognition and rewards for outstanding performance.

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