Sales Support Specialist

2 weeks ago


Rugby, Warwickshire, United Kingdom Brook Street Full time

Sales Administrator
Working Hours:
Monday to Thursday - 8:30 AM to 5:15 PM, Friday - 8:30 AM to 4:30 PM
Lunch Break: 1 hour daily.
Compensation: £26,000

Leave Entitlement:

25 Days of Annual Leave Plus Bank Holidays (Mandatory 3-4 Days for Christmas Shutdown)

Ideal Candidate Profile:
The preferred candidate will have experience in sales administration, customer service, or internal sales within a manufacturing or distribution environment. They should possess the ability to effectively cross-sell and upsell during customer interactions while ensuring prompt and accurate processing of orders received by midday for next-day dispatch.


Reporting Structure:
This position reports directly to the Sales Office Manager and operates under the guidance of the Team Leader. The role requires collaboration with the sales administration team, field sales personnel, other office staff, warehouse colleagues, and company Directors.

Key Responsibilities:

  • Acting as the primary point of contact for customers via phone and email, delivering exceptional customer service.
  • Processing orders and quotations efficiently.
  • Providing detailed product information, including features, pricing, and availability.
  • Addressing general customer inquiries and escalating issues to the Team Leader when necessary.
  • Conducting telesales campaigns to engage existing customers.
  • Managing daily invoicing tasks.
  • Monitoring urgent orders and communicating any delays to customers.
  • Gaining product knowledge through comprehensive training.
  • Serving as the contact for customers regarding invoicing queries.



Candidate Requirements:

  • A minimum of 3 years of relevant experience.
  • Background in internal sales.
  • Experience in a fast-paced work environment.
  • Proven ability to cross-sell and upsell.
  • Excellent written and verbal communication skills, with strong interpersonal and relationship-building abilities.
  • Approachable and a team-oriented individual.
  • Detail-oriented, organized, and capable of managing multiple tasks simultaneously.


  • Rugby, Warwickshire, United Kingdom Howden Insurance Brokers Ltd Full time

    About UsAt Howden Insurance Brokers Ltd, we have redefined the landscape of insurance. Our workforce is our most valuable asset, and they embody the essence of our unique identity. Our inclusive culture, exceptional client service, and ongoing growth stem from our commitment to a people-first philosophy.From the outset, we have prioritized hiring skilled...


  • Rugby, Warwickshire, United Kingdom Brook Street UK Full time

    Job OverviewPosition: Sales AdministratorWorking Hours: Monday to Thursday - 8:30 AM to 5:15 PM, Friday - 8:30 AM to 4:30 PMLunch Break: 1 hour dailySalary: £26,000Location: RugbyAnnual Leave:25 days of holiday plus bank holidays3-4 days for Christmas shutdown, to be taken as mandatory leaveThe ideal candidate will possess experience in sales...


  • Rugby, Warwickshire, United Kingdom Brook Street UK Full time

    Job OverviewPosition: Sales AdministratorWorking Hours: Monday to Thursday - 8:30 AM to 5:15 PM, Friday - 8:30 AM to 4:30 PMLunch Break: 1 hour dailySalary: £26,000Location: RugbyBenefitsAnnual Leave: 25 days plus bank holidays (including 3-4 days for mandatory Christmas shutdown)Ideal Candidate ProfileThe successful candidate will possess experience in...


  • Rugby, Warwickshire, United Kingdom Brook Street UK Full time

    Job OverviewPosition: Sales AdministratorWorking Hours: Monday to Thursday - 8:30 AM to 5:15 PM, Friday - 8:30 AM to 4:30 PMLunch Break: 1 hour dailySalary: £26,000Location: RugbyBenefitsHolidays: 25 days plus bank holidays (3-4 days for Christmas shutdown to be taken as mandatory holidays)Ideal Candidate ProfileThe successful candidate will possess...


  • Rugby, Warwickshire, United Kingdom Vantiva Full time

    Job DescriptionAbout the RoleVantiva is seeking a highly motivated and experienced Sales Growth Specialist to join our team in Europe. As a Sales Growth Specialist, you will be responsible for driving sales growth and expansion in the UK and Poland markets.Key ResponsibilitiesDevelop and execute sales strategies to drive growth in the UK and Poland...


  • Rugby, Warwickshire, United Kingdom Vantiva Full time

    Job DescriptionAbout the RoleVantiva is seeking a highly motivated and experienced Sales Growth Specialist to join our team in Europe. As a Sales Growth Specialist, you will be responsible for driving sales growth and expansion in the UK and Poland markets.Key ResponsibilitiesDevelop and execute sales strategies to drive growth in the UK and Poland...


  • Rugby, Warwickshire, United Kingdom Specialist Recruitment Services UK Ltd Full time

    About the RoleWe are seeking a skilled Carpentry Assistant to join our team at Specialist Recruitment Services UK Ltd. As a Carpentry Assistant, you will play a crucial role in supporting our clients' bespoke Fabrication / Carpentry section.Key ResponsibilitiesWork as part of a team to ensure the delivery of high-quality service to our clients and...


  • Rugby, Warwickshire, United Kingdom Brook Street UK Full time

    About the Role:We are seeking a highly skilled and experienced Sales Administrator to join our team at Brook Street UK. As a Sales Administrator, you will be the first point of contact for our customers, providing exceptional customer service and support.Key Responsibilities:Process orders and quotations in a timely and accurate mannerAnswer product...


  • Rugby, Warwickshire, United Kingdom GE Aviation Full time

    Job DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at GE Aviation. As a key member of our Technical Support team, you will provide technical expertise to support our Industrial Rotating Stabiliser (RS) Systems.Key Responsibilities:Liaising with Customers and Field Service Engineers: Resolve customer issues through effective...


  • Rugby, Warwickshire, United Kingdom GE Aviation Full time

    Job DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at GE Aviation. As a key member of our Technical Support team, you will provide technical expertise to support our Industrial Rotating Stabiliser (RS) Systems.Key Responsibilities:Liaising with Customers and Field Service Engineers: Resolve customer issues through effective...


  • Rugby, Warwickshire, United Kingdom Undisclosed Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Undisclosed. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our IT infrastructure.Key ResponsibilitiesProvide technical support and maintenance for our IT infrastructureRespond to support requests from the team and...


  • Rugby, Warwickshire, United Kingdom Undisclosed Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Undisclosed. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our IT infrastructure.Key ResponsibilitiesProvide technical support and maintenance for our IT infrastructureRespond to support requests from the team and...


  • Rugby, Warwickshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryThe Security Escort Specialist role is a unique opportunity to work in a dynamic and challenging environment with a strong sense of team working. As a key member of the security team, you will be responsible for assisting with the safety and security of the establishment, ensuring the safety and security of visitors, staff, and prisoners within a...


  • Rugby, Warwickshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryThe Security Escort Specialist role is a unique opportunity to work in a dynamic and challenging environment with a strong sense of team working. As a key member of the security team, you will be responsible for assisting with the safety and security of the establishment, ensuring the safety and security of visitors, staff, and prisoners within a...


  • Rugby, Warwickshire, United Kingdom JSS ASSOCIATES Full time

    Job SummaryJSS Associates is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for ensuring the smooth and efficient operation of our IT systems, infrastructure, and backup facilities.Key ResponsibilitiesProvide technical support for all IT systems, including hardware, software,...


  • Rugby, Warwickshire, United Kingdom JSS ASSOCIATES Full time

    Job SummaryJSS Associates is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for ensuring the smooth and efficient operation of our IT systems, infrastructure, and backup facilities.Key ResponsibilitiesProvide technical support for all IT systems, including hardware, software,...


  • Rugby, Warwickshire, United Kingdom Undisclosed Full time

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Undisclosed. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our IT infrastructure.Key ResponsibilitiesProvide technical support and maintenance for our IT infrastructureRespond to support requests from the team and...


  • Rugby, Warwickshire, United Kingdom Undisclosed Full time

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Undisclosed. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our IT infrastructure.Key ResponsibilitiesProvide technical support and maintenance for our IT infrastructureRespond to support requests from the team and...


  • Rugby, Warwickshire, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time

    Position: Bilingual Customer Support Specialist Languages Required: Fluent in French & English Salary Range: £25,000 - £26,000 This role offers a blend of office-based work with some flexibility after the initial probation period. Working Hours: 8:00 AM - 4:30 PM, Monday to FridayEngage in a vibrant work environment, assisting customers with inquiries...


  • Rugby, Warwickshire, United Kingdom Undisclosed Full time

    Job DescriptionJob Summary:We are seeking a highly skilled IT Support Specialist to join our team at Undisclosed. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our IT infrastructure, ensuring that our systems and networks are secure, reliable, and efficient.Key Responsibilities:Provide technical...