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Counter Lead
2 months ago
We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Key Responsibilities:- Develop and execute a business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
- Provide inspirational, authentic and personalized customer service.
- Set sales and customer service targets, sales analysis and staff scheduling.
- Manage retail operations, including inventory and facilities management and cash reconciliation.
- Lead a team to achieve sales and customer service targets.
- Create and execute in-store events.
- Work retail hours, including days, nights, weekends and special events in a fast-paced work environment.
- Utilize retail point-of-sale software.
- Proven retail management/assistant retail management experience preferably within cosmetics.
- Previous business planning experience.
- Previous retail operations experience.
- Proven track record of leading a team to achieve sales and customer service targets.
- Experience of creating and executing in-store events.
- Ability to work in a fast-paced work environment.
- Proficient in Microsoft office.
Aveda is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
