Aveda Counter Manager
4 weeks ago
We are seeking a highly skilled and motivated Counter Manager to join our team at Aveda. As a pioneer in holistic beauty, we strive to create a welcoming and authentic experience for our customers.
As a Counter Manager, you will be responsible for providing exceptional customer service, achieving sales targets, and leading a high-performing team. You will have the opportunity to develop your skills in business planning, consumer insights, event management, and customer relationship management.
We offer a competitive industry salary, commission scheme eligibility, annual leave, and family leave. You will also have access to extensive training and development opportunities, including product knowledge and sales techniques.
Our company values diversity and inclusivity, and we are committed to creating a workplace that is respectful and supportive of all employees. If you are a self-motivated and ambitious individual with a passion for coaching and developing others, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Provide exceptional customer service and achieve sales targets
- Lead a high-performing team and develop their skills
- Develop and execute business plans to drive sales and customer engagement
- Manage inventory, facilities, and cash reconciliation
- Participate in in-store events and product demonstrations
Requirements:
- Proven retail management experience, preferably in beauty or a fast-paced retail environment
- Ability to deliver services and product demos to clients using state-of-the-art technology
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Flexible availability across days and hours
- Proficient in Microsoft Office
Benefits:
- Competitive industry salary
- Commission scheme eligibility
- Annual leave and family leave
- Product discount and staff product concession monthly credit spend allowance on many ELC brands
- Mental health wellbeing initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work life connections – Employee Assistance Programme
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