Lettings Coordinator
1 month ago
We are seeking a highly organized and customer-focused Lettings Coordinator to join our dynamic team at Hurford Salvi Carr. As a key member of our Lettings Team, you will play a vital role in ensuring the smooth operation of our lettings process.
Key Responsibilities:- Process new tenancies, ensuring timely and accurate completion
- Arrange check-in appointments and inventories, maintaining a high level of customer satisfaction
- Generate and distribute tenancy agreements, ensuring compliance with relevant regulations
- Assist negotiators in completing reference checks, providing excellent customer service
- Chase move-in funds from tenants, maintaining effective communication
- Ensure documentation and certification compliance for tenancies, upholding our high standards
- Send welcome letters, inventories, and update utility switching portals, providing a seamless experience for our clients
- Send terms of business and client ID requests, maintaining a professional approach
- Help ensure compliance by checking landlord licensing and valid compliance certificates, upholding our reputation
- Conduct check-outs and deposit returns, resolving any issues efficiently
- Generate and complete work orders, ensuring prompt resolution of any issues
- Ensure excellent data quality, saving documents and file notes on Reapit, maintaining a high level of accuracy
- Assist with marketing, including canvassing, window cards, boards, and booking photos, promoting our services effectively
- Greet and welcome visitors to the office, providing a warm and professional welcome
- Hand out keys to contractors and inventory clerks, ensuring smooth operations
- Maintain an accurate record of the allocation and movement of property keys, upholding our high standards
- Responsible for main line telephone calls and voicemails, emails, and post, providing excellent customer service
- Facilities Management, including stationary, recycling, cleaning, alarm, and other tasks, ensuring a smooth operation
- Assist other offices and Lettings departments as required, demonstrating a team-oriented approach
We are looking for a candidate with at least 2-3 years of experience in the property industry, familiar with the lettings process. You should be customer service orientated, willing to help, and welcome visitors to the office, dealing with lettings queries in an enthusiastic, well-presented, confident, and polite manner. You will need to be organized, with the ability to meet deadlines and prioritize tasks effectively.
Hurford Salvi Carr is a privately-owned company focused on providing exceptional customer service, with 5 offices across the City. We have a strong reputation for delivering high-quality services, and we are committed to supporting our employees in their careers. If you are a motivated and customer-focused individual, we would love to hear from you.
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Lettings Coordinator
1 month ago
Farringdon, United Kingdom CV-Library Full timeWe have an exciting new opportunity not to be missed! At Hurford Salvi Carr we are currently looking to recruit a Lettings Coordinator to come and join our busy team based in our City and Clerkenwell office. Hurford Salvi Carr were the first residential estate agents to open an office in Clerkenwell, which means we have built up a specialist...
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Lettings Coordinator
2 months ago
Farringdon, United Kingdom Hurford Salvi Carr Full timeLettings Coordinator OpportunityWe are seeking a highly organized and customer-focused Lettings Coordinator to join our dynamic team at Hurford Salvi Carr. As a key member of our Lettings Team, you will play a vital role in ensuring the smooth operation of our lettings process.Key Responsibilities:Process new tenancies, ensuring timely and accurate...
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Lettings Coordinator
2 months ago
Farringdon, United Kingdom Hurford Salvi Carr Full timeAbout Hurford Salvi CarrHurford Salvi Carr is a privately-owned property agency focused on providing exceptional customer service. With 5 strategically located offices across the City, we have built a reputation for our expertise in both residential and commercial markets.Job SummaryWe are seeking a highly organized and customer-focused Lettings Coordinator...
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