Exam Training Administrator

2 weeks ago


Farringdon, United Kingdom LexisNexis Full time

Do you love providing exceptional customer service?

Would you like to help us improve for our customers?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About the Role

As an Exam Training Administrator, your purpose is to ensure seamless operations and exceptional customer experiences. You will be managing all customer support inquiries, collaborating with cross-functional teams to enhance productivity. Your goal is to maintain high levels of customer satisfaction while driving growth and profitability for the company.

**Responsibilities**:

- Resolving customer inquiries effectively
- Booking all students (apprentice/non apprentices) onto Tolley courses, ordering study material and invoicing
- Tolley Academy setup and bookings
- Creating and agreeing study plans and pricing schedules
- Creating and sending monthly reports to clients/contractors
- Onboarding apprentices, including reviewing and processing of required paperwork and setup on various systems
- Working with online learning management systems to upload study material for student courses
- Tracking orders, arranging collections
- Developing and maintaining documentation for processes, procedures, and best practices

**Requirements**:

- Possess a background in customer support or operations coordination
- Be able to implement efficient customer service processes and procedures
- Have experience of collaborating with cross-functional teams to solve customer issues and improve processes effectively
- Possess excellent communication skills, both verbal and written
- Be proficient in using MS Office, Word and Excel

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:
, or please contact 1-855-833-5120.

Please read our

.



  • Farringdon, United Kingdom LexisNexis Full time

    Exam Training Administrator We are looking for an administrator to join a dedicated training division working in the exam training department to ensure the excellent administration of all courses within the Tolley brand. - This position would really suit someone who has worked in the education area (Schools, training/learning, University or College) but we...


  • Farringdon, United Kingdom LexisNexis Full time

    Exam Training Administrator We are looking for an administrator to join a dedicated training division working in the exam training department to ensure the excellent administration of all courses within the Tolley brand. - This position would really suit someone who has worked in the education area (Schools, training/learning, University or College) but we...


  • Farringdon, Greater London, United Kingdom LexisNexis Full time

    Exam Training AdministratorWe are looking for an administrator to join a dedicated training division working in the exam training department to ensure the excellent administration of all courses within the Tolley brand. This position would really suit someone who has worked in the education area (Schools, training/learning, University or College) but we...


  • Farringdon, United Kingdom A.D.S Construction Personnel Ltd Full time

    **Commercial Administrator - Farringdon, London** - £40-45,000 - All travel to work and back covered - 23 days holiday plus bank holidays - Progression within a strong and growing team and company - Good location - 5 minutes from Farringdon station A rare opportunity for an experienced Commercial Administrator to join a busy and growing contractor in...

  • Junior Administrator

    2 weeks ago


    Farringdon, United Kingdom Pertemps Network Group Full time

    **Junior Administrator**: - 27110145826 Applicants **£26,000 - £28,000 Per Annum** - Full Time**Permanent** **Farringdon, Greater London** **Administration** **Job Description**: - Are you ready to embark on an exciting journey with one of the most esteemed environmental consultancy teams in the UK? We're on the lookout for a talented and proactive...

  • Recruitment Assistant

    4 weeks ago


    Farringdon, United Kingdom Acumen Media Full time

    **Recruitment Assistant (Onsite full time - London)** **WHO ARE WE?** We are **ACUMEN MEDIA!** An international video content creator and publisher working together with our well-known global clients creating a platform for them to tell their story! Our aim is to provide reputable brands with a voice; enabling them to share their vision with the world,...


  • Farringdon, United Kingdom Hire Ground Full time

    Part-time Accounts Assistant (AP) - Legal industry / Chambers - 2 to 3 days per week - £27,000 to £34,000 pro-rata - City of London A Part-time Accounts Assistant (AP) is required by a company that provides a finance service to various personnel within the Chambers such as Barristers, Managers, Suppliers, etc. The P/T Finance Assistant is part of a...


  • Farringdon, United Kingdom Hire Ground Full time

    Part-time Accounts Assistant (AP) - Legal industry / Chambers - 2 to 3 days per week - £27,000 to £34,000 pro-rata - City of LondonA Part-time Accounts Assistant (AP) is required by a company that provides a finance service to various personnel within the Chambers such as Barristers, Managers, Suppliers, etc. The P/T Finance Assistant is part of a...

  • Document Controller

    3 weeks ago


    Farringdon, United Kingdom CSC Recruitment Ltd Full time

    MUST have experience within Construction !!! MUST have Aconex experience !! Job Desciption: 1. The management of all documentation and records flowing in and out of the Design Department in both paper and electronic format; ensuring an ordered and comprehensible process of document retrieval, version control, storage and archive. 2. It is a...

  • Document Controller

    3 weeks ago


    Farringdon, United Kingdom CSC Recruitment Ltd Full time

    MUST have experience within Construction !!!Job Desciption: 1. The management of all documentation and records flowing in and out of the Design Department in both paper and electronic format; ensuring an ordered and comprehensible process of document retrieval, version control, storage and archive. 2. It is a requirement that the use of external web-based...

  • Document Controller

    3 weeks ago


    Farringdon, United Kingdom CSC Recruitment Ltd Full time

    MUST have experience within Construction !!!MUST have Aconex experience !!Job Desciption: 1. The management of all documentation and records flowing in and out of the Design Department in both paper and electronic format; ensuring an ordered and comprehensible process of document retrieval, version control, storage and archive. 2. It is a requirement that...

  • Document Controller

    2 weeks ago


    Farringdon, Greater London, United Kingdom CSC Recruitment Ltd Full time

    MUST have experience within Construction MUST have Aconex experience Job Desciption:1. The management of all documentation and records flowing in and out of the Design Department in both paper and electronic format; ensuring an ordered and comprehensible process of document retrieval, version control, storage and archive. 2. It is a requirement that the use...

  • Project Executive

    2 weeks ago


    Farringdon, United Kingdom CPM UK Full time

    **CPM are recruiting a Project Executive to join our client based in Farringdon. Fixed term contract starting as soon as possible working for a minimum of 3 months. £35,000 p/a pro rata with expenses available when travelling into our client’s office.** **Ideal location: Farringdon, United Kingdom, E3** We are looking for a Project Executive to join our...


  • Farringdon, United Kingdom Save the Children Full time

    We have an exciting opportunity for a proactive and collaborative individual with excellent organisation skills and coordination experience to join us in a newly formed role as **General Counsel's Division Coordinator** and Governance Assistant**. This is a varied role that will provide general coordination and administration support to our General...


  • Farringdon, United Kingdom World Bicycle Relief UK Full time

    Job description Position: Fundraising Coordinator Location: UK (Remote) Reporting to: Managing Director, World Bicycle Relief UK **About Us** World Bicycle Relief (WBR) is a global organisation that mobilises people through the Power of Bicycles. We envision a world where distance is no longer a barrier to education, health services, and economic...


  • Farringdon, United Kingdom Fair Recruitment Limited Full time

    Marketing and Business Development CoordinatorAre you ready to join an award-winning, B-Corp-accredited law firm known for its innovative approach and entrepreneurial spirit? We are dedicated to supporting start-ups, scale-ups, and established SMEs with professional services that are refreshing, straightforward, and collaborative. With our team rapidly...


  • Farringdon, United Kingdom Fair Recruitment Limited Full time

    Marketing and Business Development CoordinatorAll the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.Are you ready to join an award-winning, B-Corp-accredited law firm known for its innovative approach and entrepreneurial spirit? We are dedicated to supporting start-ups, scale-ups,...


  • Farringdon, Greater London, United Kingdom Save the Children Full time

    We have an exciting opportunity for a proactive and collaborative individual with excellent organisation skills and coordination experience to join us in a newly formed role as General Counsel's Division Coordinator and Governance Assistant**.This is a varied role that will provide general coordination and administration support to our General Counsel's...


  • Farringdon, United Kingdom Red Personnel Full time

    Front Desk Assistant required by a leading furniture provider based in central London. You will be the “face” of the company for all visitors and will be responsible for the first impression they make.  Operating as part of the Facilities team, you will be responsible for the presentation of the showroom and reception. Assist with the day-to-day office...

  • Facility Coordinator

    2 weeks ago


    Farringdon, United Kingdom CBRE GWS Full time

    Liaise with Landlord to ensure overall service to users in the building is maintained. Liaise with site contact/client on a regular basis, reporting any issues and concerns in a timely manner to the management team. Maintain security and safety standards as required, ensuring that visitors are escorted and contractors do not have access to areas without the...