Medical Information Vendor Manager

3 days ago


London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time
Medical Information Vendor Support Specialist

Your new company is a global pharmaceutical and biotech leader, dedicated to improving people's quality of life by preventing, alleviating, and curing diseases. They have a wide pharmaceutical portfolio, specialising in areas such as Oncology, neuroscience, and rare diseases.

There is an opportunity for a highly motivated individual to join their Medical Information global team as a Medical Information Vendor Support Specialist. This role will be an initial contract till the end of year, which will then be a rolling contract. The successful candidate will work in a hybrid environment, with 2/3 days in the office.

Your New Role

As a Medical Information Vendor Support Specialist, you will support the Global Medical Information Vendor Manager in delivering the Global Medical Information Professional Contact Centre service. This service aims to harmonise 1st line Medical Information enquiry handling worldwide.

You will be responsible for liaising between the Vendor and affiliate Medical Information teams to ensure optimal delivery of the service in all territories. You will also be responsible for initiating new countries/territories into the global service, working closely with the vendor and affiliate teams to ensure working practices, enquiry handling specifics, and contracts are executed in a timely manner.

You will be involved in identifying opportunities for continual improvement of the service.

What You'll Need to Succeed

You will hold a life sciences degree and possess experience in Medical Information and managing vendors within the Pharmaceutical Industry.

You will be proactive with strong interpersonal and communication skills, able to engage teams across multiple cultures to drive optimal outputs for both the global and local teams.

You will have the ability to manage multiple types of stakeholders in a matrix environment.

You will be comfortable dealing with challenges arising from different countries and driven by solution-finding.

What You Need to Do Now

Before applying for this position, it is essential that you are in possession of a UK passport or relevant visa to work without restrictions in the UK and residing in the UK.



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