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Customer Service Representative

2 months ago


Letchworth, Hertfordshire, United Kingdom HR GO Recruitment Full time
Customer Service Assistant

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our internal and external customers.

Key Responsibilities:

  • Handle customer enquiries by telephone, email, and face-to-face, ensuring customers receive a high-quality customer experience.
  • Resolve customer enquiries in a timely and professional manner, using your problem-solving skills and knowledge of Council services.
  • Provide administrative support to the team, including data entry and record-keeping.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • A competitive hourly rate.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities.

About Us:

HR GO Recruitment is a leading recruitment agency specializing in temporary and permanent staffing solutions. We are committed to providing exceptional service to our clients and candidates, and we are seeking a highly skilled and motivated individual to join our team.