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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our internal and external customers.
Key Responsibilities:
- Handle customer enquiries by telephone, email, and face-to-face, ensuring customers receive a high-quality customer experience.
- Resolve customer enquiries in a timely and professional manner, using your problem-solving skills and knowledge of Council services.
- Provide administrative support to the team, including data entry and record-keeping.
- Work collaboratively with colleagues to achieve team goals and objectives.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Ability to maintain confidentiality and handle sensitive information.
What We Offer:
- A competitive hourly rate.
- The opportunity to work in a dynamic and supportive team environment.
- Ongoing training and development opportunities.
About Us:
HR GO Recruitment is a leading recruitment agency specializing in temporary and permanent staffing solutions. We are committed to providing exceptional service to our clients and candidates, and we are seeking a highly skilled and motivated individual to join our team.