Current jobs related to Customer Service Advisor - North Shields - M Group Services

  • Customer Service Advisor

    5 months ago

    North Shields, United Kingdom The House Outfit Full time

    We are looking for a Customer Service Advisor who can help us deliver excellent customer service to our growing customer base. You should have a positive can-do attitude and build rapport with our customers, providing them with a positive experience and sharing an enthusiasm for premium wall art. This is a part time role and the hours will always be...

  • Customer Advisor

    5 months ago

    North Shields, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 12 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q North Shields** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Polish Customer Service Advisors

    4 months ago

    North Shields, United Kingdom All Temps Recruitment Ltd Full time

    We are currently looking to recruit 4 x Polish Speaking Customer Service Advisors to work in an expanding team in a friendly contact centre environment on a temporary to permanent basis. Applicants must be fluent in both Polish and English languages. **We have both full and part time roles available form 16 hours** **The role** - Providing an excellent...

  • Customer service advisor

    3 days ago

    South Shields, United Kingdom CV-Library Full time

    We are looking for a Customer Service Advisor to join the team of a well established organisation in th South Tyneside area, offering a temporary position and the chance to gain even more experience in the customer service sector. Customeer Service Advisor Monday to Friday £13-14ph paid weekly South Tyneside (NE32) Temporary As a Customer...

  • Customer Service Representative

    4 weeks ago

    North Shields, North Tyneside, United Kingdom EE Full time

    Job Title: Part Time Customer Advisor Location: Cobalt Business Park About the Role: We are seeking a Part Time Customer Advisor to join our team at EE. As a Part Time Customer Advisor, you will be responsible for providing excellent customer service to our customers, answering their queries, and resolving any issues they may have. Key...

  • Customer Service Representative

    4 weeks ago

    North Shields, North Tyneside, United Kingdom EE Full time

    Job Title: Part Time Customer Advisor Location: Cobalt Business Park About the Role: We are seeking a Part Time Customer Advisor to join our team at EE. As a Part Time Customer Advisor, you will be responsible for providing excellent customer service to our customers, answering their queries, and resolving any issues they may have. Key...

  • German Speaking Customer Service Advisors

    4 months ago

    North Shields, United Kingdom All Temps Recruitment Full time

    We are currently looking to recruit 4 x German Speaking Customer Service Advisors to work in an expanding team in a friendly contact centre environment on a temporary to permanent basis. Applicants must be fluent in both German and English languages. **We have both full and part time roles available form 16 hours** **The role** - Providing an excellent...

  • Dutch Speaking Customer Service Advisors

    4 months ago

    North Shields, United Kingdom All Temps Recruitment Full time

    We are currently looking to recruit 4 x Dutch Speaking Customer Service Advisors to work in an expanding team in a friendly contact centre environment on a temporary to permanent basis. Applicants must be fluent in both Dutch and English languages. **We have both full and part time roles available form 16 hours** **The role** - Providing an excellent and...

  • Polish Speaking Customer Services Advisors

    4 months ago

    North Shields, United Kingdom All Temps Recruitment Full time

    We are currently looking to recruit 4 x Polish Speaking Customer Service Advisors to work in an expanding team in a friendly contact centre environment on a temporary to permanent basis. Applicants must be fluent in both Polish and English languages. **We have both full and part time roles available form 16 hours** **The role** - Providing an excellent...

  • Service Advisor in North Shields

    1 week ago

    North Shields, North Tyneside, United Kingdom Ingenia Recruitment Full time

    Are you a skilled Service Advisor looking for a new challenge? We have an exciting opportunity for a fully experienced Motor Vehicle Service Advisor to join our team at a franchised motor dealership.Key Responsibilities:Handle customer enquiries and book customers in.Arrange collections and deliveries, and produce job cards.Price up and sell additional work,...

  • Customer Service Advisor

    2 weeks ago

    North East, United Kingdom Euro Garages Full time

    Job Title: Customer Service AdvisorWe are seeking a highly skilled and enthusiastic Customer Service Advisor to join our team. As a Customer Service Advisor, you will be the first point of contact for external customers and retail team queries and support.Key Responsibilities:Provide exceptional customer service to external customers and retail team...

  • Customer Service Advisor

    2 weeks ago

    North East, United Kingdom Euro Garages Full time

    Job Title: Customer Service AdvisorWe are seeking a highly skilled and enthusiastic Customer Service Advisor to join our team. As a Customer Service Advisor, you will be the first point of contact for external customers and retail team queries and support.Key Responsibilities:Provide exceptional customer service to external customers and retail team...

  • Customer Service Advisor

    5 months ago

    North Yorkshire, United Kingdom Jark Full time

    Customer Service Advisor Sherburn in Elmet Monday to Friday 0800am - 1630pm We are currently recruiting Customer Service/Sales Advisors to join our client's team in Sherburn in Elmet. Main Responsibilities: Dealing with incoming calls; advise customers on products Dealing with all aspects of customer services - chasing deliveries, arranging collections,...

  • Customer Service Advisor

    5 months ago

    North Shields, United Kingdom Blair West Full time

    Blair West are supporting a telecommunications business in North Shields as they look to add to their Customer Service & Billings team. You will work within a customer service and billings team offering support and guidance to the business’ customers across multiple countries. **The opportunity**: - Processing provisioning/sales orders for customer...

  • Automotive Service Advisor

    3 weeks ago

    North Shields, North Tyneside, United Kingdom Wingrove Motor Company Limited Full time

    Are you passionate about delivering exceptional customer service and dedicated to the automotive industry? Wingrove Motor Company Limited is seeking a motivated and detail-oriented Service Bookings Advisor to join our Silverlink aftersales team.Key Responsibilities:Manage service bookings efficiently, considering service availability and customer...

  • Automotive Service Advisor

    3 weeks ago

    North Shields, North Tyneside, United Kingdom Wingrove Motor Company Limited Full time

    Are you passionate about delivering exceptional customer service and dedicated to the automotive industry? Wingrove Motor Company Limited is seeking a motivated and detail-oriented Service Bookings Advisor to join our Silverlink aftersales team.Key Responsibilities:Manage service bookings efficiently, considering service availability and customer...

  • Customer Service Advisor

    2 months ago

    North West, United Kingdom Search Full time

    Customer Service Advisor Location: Manchester City CentreSalary: £23,900 basicBonus: Uncapped (Expected earnings of £28,000 with bonus)Hours: Monday to Thursday 10am - 5:30pm, Friday 10am - 4pmContract: Full time, permanent contractHolidays: 25 days holidays + bank holidays (option to purchase / sell 5 holidays per year) + additional leave during other...

  • Customer Service Advisor

    6 months ago

    North London, United Kingdom MMP Consultancy Full time

    MMP Consultancy is currently recruiting an enthusiastic Customer Service Advisor to join a Housing Association based in North West London. As a Customer Service Advisor, you will play a vital role in ensuring residents receive exceptional service and support. Your strong communication will be crucial in delivering a positive customer experience and...

  • Customer Service Advisor

    5 months ago

    North Shields, United Kingdom Oddballs Ltd Full time

    **The role** We are looking for a confident, customer focused, IT literate individual with a strong customer service background. You will have good organisational skills as well as an excellent telephone manner and strong written communication skills, with a focus on resolving problems and working with customers to resolve any issues and answer all...

  • Customer Service Advisor

    4 months ago

    North Tyneside, United Kingdom TMEE Full time

    We have an excellent opportunity to join our growing customer service contact centre as a Customer Service Advisor based in the North Tyneside area. The role is perfect for those with no previous contact centre or customer service experience as you will receive 4 weeks of fully paid training when you start the role. In the role, you will deal with incoming...

Customer Service Advisor

3 months ago

North Shields, United Kingdom M Group Services Full time

We’re looking for a Customer Service advisor to join our team in Newcastle.

  Hours of work: 16h per week, working 2 evenings and Saturday.

Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have.

We look to provide the best possible service to our customers via both inbound and outbound telephone calls.

This role reports to the Customer Service Team leader.

What you’ll be doing:

  • Provide fantastic service to anyone you speak to
  • Ensure adherence to internal and contractual quality standards
  • Ensure all calls are answered and handled within internal and contractual SLAs
  • Ensure all expressions of dissatisfaction are handled at first point of contact where able, or escalated immediately to enable prompt resolution
  • Maintain open and transparent communication within the team

What we need from you:

  • Previous Inbound and outbound call experience
  • Demonstrable customer facing role experience
  • A great attitude and desire to help our customers
  • Able to react to company needs
  • Excellent verbal, listening and communication skills
  • Well organised and able to prioritise
  • An aptitude for investigating and problem solving

What we offer:

  • 25 days holiday pro rata
  • Company Pension Scheme
  • Life Assurance
  • Online GP Service, 24 hours a day, 365 days a year
  • Access to employee assistance programmes
  • Discounts with national retailers via My Rewards
  • Reward & Recognition Scheme

At Morrison Data Services we recognise and value the benefits from our workforce diversity. We are committed to creating a diverse and inclusive environment to develop a culture where our people feel included and valued.

#MorrisonDataServices