Customer Service Advisor

5 months ago


North Shields, United Kingdom The House Outfit Full time

We are looking for a Customer Service Advisor who can help us deliver excellent customer service to our growing customer base. You should have a positive can-do attitude and build rapport with our customers, providing them with a positive experience and sharing an enthusiasm for premium wall art.

This is a part time role and the hours will always be Monday-Friday, there is no weekend working required.

The Role:

- Handle customer complaints/resolve issues as they arise.
- Process any refunds or exchanges daily.
- Inviting customers to leave feedback.

**Requirements**:

- Previous experience in a customer facing environment is essential.
- A passion for problem-solving and providing high quality customer service.
- Ability to work independently and closely with others in the team.

**Job Type**: Part-time
Part-time hours: 17-20 per week

**Salary**: £10.60 per hour

**Benefits**:

- Employee discount
- Free parking

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Reference ID: CS-01


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