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Polish Customer Service Advisors

7 months ago

North Shields, United Kingdom All Temps Recruitment Ltd Full time

We are currently looking to recruit 4 x Polish Speaking Customer Service Advisors to work in an expanding team in a friendly contact centre environment on a temporary to permanent basis.

Applicants must be fluent in both Polish and English languages.

**We have both full and part time roles available form 16 hours**

**The role**
- Providing an excellent and professional customer sales and service experience.
- Be first contact for the resolution of customers and client’s queries, requests, orders and complaints
- Proactively contact existing and potential customers with the aim of up-selling products
- Match and sell products or services to customers by cross or up-selling to appropriate products.
- Hours are between 8.00 a.m. and 8.00 p.m. including weekends (rota pattern will be 5 days out of 7)

**The Person**
- Applicants Must be fluent in both English and Polish
- Have an excellent telephone manner with a clear speaking voice
- Possess excellent communication skills
- Have the ability to engage the customer
- Have excellent data capture skills
- Have the ability to work well in a team
- Be flexible to work at all times in the contact centre, including evenings and weekends - We have part time hours available up to 16 hours and full time up to 35 hours

**Benefits**
- The offer of a permanent job role after an initial temporary period
- Pay rise to when you start your permanent contract
- Free travel on completion of temporary period
- Discounted travel for friends and family
- Free onsite parking
- Regular annual pay reviews

**Job Types**: Full-time, Part-time, Temporary contract, Temp to perm

Pay: £11.56-£12.06 per hour

**Benefits**:

- On-site parking

**Language**:

- Are you fluent in both English and Polish (required)

Work Location: In person

Reference ID: AH Polish