Customer Service Advisor

3 months ago

North Shields, United Kingdom EE Full time

**Where**: EE North Tyneside (Cobalt Business Park)
**Full/Part time**: Both We have attractive full and part time shifts available
**Salary**: £21,408 plus regular bonuses
**Hourly rate: **£10.98

**The Role**

Here at EE two things matter to us the most, our customers and our people. Our Advisors are at the heart of everything we do. Your role would be to receive calls from our customers who have contacted us with a range of different questions and queries about their EE products, bills and everything inbetween. With an **Empathetic Outlook**, a **can-do attitude** and a great knack for **problem solving**, it’ll be down to you to listen to problems and help find solutions that ensures a happy outcome - making our customers relationships are stronger than ever and helping us on our mission to become the best for service.

**Your Future With Us**

We are **passionate** about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Our **Aspire** programme is just one example of how we can help you move your **career** forwards, and if you’d like to know more just ask

**Wondering If You're What We're Looking For?**

We believe in a completely **personal** environment, where you’re treated like you want to be treated. We’re **committed** to working together to build a **community** where everyone feels they belong. Whatever your **age**, **race**, **sexuality**, **disability**, **religion** or **gender** **identity**, we recognise and **celebrate** our differences and embrace **diversity** at all levels. Everyone is **welcome** at EE.

**What's In It For You?**

Being part of the EE family brings a huge number of benefits including the below:

- A **great** starting salary of **£21,408 (pro rata)**, plus **incentives** throughout the year
- Our **Smart working model** which supports you to create a **flexible working** routine that works for you
- **Discounts** on our EE and BT products
- Gym membership **discounts**:

- **Discounts** off attractions for the **family** all year round
- Optional Private Healthcare and Dental, for **you** and the **family**:

- A share scheme where you can **invest** in the company at a **discounted** rate
- **25 days holiday** with the option to buy more
- Optional Pension scheme to **protect** your **future**:

- **Critical Illness** cover
The smaller bits like; **free** parking on our sites, subsided canteen, **free** tea and coffee, and even a **concierge**

**What Are You Waiting For?**

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started

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