Customer Support Executive

2 days ago


Ipswich, United Kingdom Reed Business Support Full time

**Customer Support Executive**
**Ipswich, Suffolk**
**Full time, Permenant**
**Salary up to £24,000**

I am currently recruiting for a business based in Ipswich, who are looking for a customer support executive to join their team on a full-time basis, working Monday-Friday. To be successful in this position you will need to have previous experience workingin a customer service focused position and will also need to be comfortable with warm sales / account management.

**What is the day-to-day of the role**:

- To support the customer success and business development team with admin-related tasks.
- To give technical advice to customers when needed, and also to support with service calls.
- Handle all customer queries to ensure the customer is left with an exceptional feeling about the business, and its service.
- Adding new customers, and a record of notes to the companies CRM system.
- Database cleansing.
- Any other ad hoc duties as and when required.

**Required skills and experience**:
**Benefits**:

- Competitive salary
- 24 days of annual leave + bank holidays
- Friendly, supportive working environment.
- Free onsite parking.



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