Customer Service Executive

5 days ago


Ipswich, United Kingdom CV-Library Full time

We are currently seeking a dynamic and customer-focused individual to join our client's team as a Customer Service Executive 🌟

💼 Industry: Production

📅 Contract Type: Full Time, Permanent

💰 Salary: £23,600 - £25,300 per annum

⏰ Working Pattern: Monday - Friday 9am - 5pm

📍 Location: Ipswich

As a Customer Service Advisor, you will play a vital role in providing exceptional support to account managers, colleagues, and customers. Your dedication and commitment will contribute to our client's growth, customer retention, and overall success.

👩‍💼 Reporting directly to the Sales & Customer Service Manager, your main responsibilities will include:

Being the first point of contact for incoming customer calls
Providing support to customers regarding order progression via telephone and email
Communicating order status updates to customers
Handling customer queries and updating internal systems
Processing orders and managing customer data lists
Managaing the returns process
Handle credit note processing and reinvoicing
Manage quotation and order management of rush orders
Create customer sample packs and manage stock🙌 To excel in this role, you will need:

Experience in a fast-paced, high-pressure environment
Strong problem-solving skills and a proactive approach
Excellent communication skills and the ability to build rapport
Attention to detail and organisational skills
Dedication to delivering exceptional customer service
Problem solving, passion for investigating issues🎯 If you enjoy working in a supportive team, have a positive attitude, and are eager to contribute to our client's success, then we want to hear from you Join our client's team and be part of an organisation where your skills and contributions are valued.

🚀 Apply now and take the next step towards a rewarding career as a Customer Service Advisor ✨

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website



  • Ipswich, United Kingdom Reed Business Support Full time

    **Customer Support Executive** **Ipswich** **Full time, Permanent** **£20,000-£25,000** - Are you an experienced customer service executive?_ - Do you want to work for an award-winning company, who pride themselves on delivering the best customer service in the industry?_ I am currently recruiting for a well-established business based in Ipswich who are...


  • Ipswich, United Kingdom Bermar (International) Ltd. Full time

    Join Bermar, a global leader in wine and Champagne preservation systems, as a Customer Service Executive and be a crucial part of our mission to deliver exceptional support to our valued clients in the hospitality industry. In this pivotal role, you will ensure smooth operations and exemplary customer service by managing orders, addressing customer...


  • Ipswich, United Kingdom Serendipity Consulting Full time

    An excellent customer service executive is passionate about delivering first class customer services. Processing orders and payments. Ensuring call cases for machine breakdowns are logged accurately. Excellent written and verbal communication skills. A strong eye for detail. Effective team working. Knowledge of Microsoft office and ideally CRM...


  • Ipswich, United Kingdom TIME Appointments Ltd Full time

    Time Appointments are working on behalf of an award winning Manufacturing businesses who are looking for a bubbly and customer focused Customer Service Executive to join their friendly team. If you enjoy providing excellent customer service, working in a variedjob role, and enjoys getting stuck in, this could be the perfect role for you. **Key...


  • Ipswich, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Services Executive, full time | Up to £23,000 | Ipswich **Your new company** This growing organisation are currently looking to welcome a new member into their busy customer service team. This is a great opportunity for someone based in the Ipswich area. **Your new role** In your new role you will be handling inbound and outbound calls from...


  • Ipswich, United Kingdom Bermar International Full time

    Join Bermar, a global leader in wine and Champagne preservation systems, as a Customer Service Executive and be a crucial part of our mission to deliver exceptional support to our valued clients in the hospitality industry. In this pivotal role, you will ensure smooth operations and exemplary customer service by managing orders, addressing customer...


  • Ipswich, United Kingdom Pure Resourcing Solutions Full time

    An exciting opportunity to join a leading organisation, who are passionate about supplying innovative products to businesses around the UK. My client is seeking a Customer Service Executive who is passionate about delivering first class customer care,and is keen to be part of a growing and dynamic organisation. A great opportunity to join a company who's...


  • Ipswich, United Kingdom Executive Talent Solutions Full time

    Our client is a global financial services business, providing loan servicing to residential and commercial customers. They have a growing portfolio of clients and need to add to their customer services team within their buy-to-let division. As a customer service advisor / buy-to-let officer you will work across a portfolio of loans with multiple clients,...


  • Ipswich, United Kingdom Reed Business Support Full time

    **Customer Support Executive** **Ipswich, Suffolk** **Full time, Permenant** **Salary up to £24,000** I am currently recruiting for a business based in Ipswich, who are looking for a customer support executive to join their team on a full-time basis, working Monday-Friday. To be successful in this position you will need to have previous experience...


  • Ipswich, United Kingdom CV-Library Full time

    We are currently seeking a dynamic and customer-focused individual to join our client's team as a Customer Service Advisor! 🌟 💼 Industry: Production 📅 Contract Type: 12 month, Fixed Term Contract 💰 Salary: £23,600 - £25,300 per annum ⏰ Working Pattern: Monday - Friday 9am - 5pm 📍 Location:...

  • Customer Service

    1 week ago


    Ipswich, United Kingdom Reed Procurement & Supply Chain Full time

    Shipping Customer Service Full time, Permanent Ipswich based Mon-Fri 830am to 530pm Are you looking for a new job role with a company that are the best and most innovative international container transport and logistics service provider? Our clients are very keen on developing their staff and offering them fantastic opportunities. The company also have...


  • Ipswich, Suffolk, United Kingdom 1st Executive Full time

    Job Overview: 1st Executive Ltd is seeking an experienced Supplier Relationship Manager to join their team. As a key member of the Global Insurance organisation, you will play a critical role in managing a business-critical BPO supplier. Responsibilities: You will provide expert Supplier Relationship Management capabilities, utilizing your experience of...


  • Ipswich, Suffolk, United Kingdom Entain Group Full time

    Entain Group is revolutionizing the sports betting and gaming industry, and we're looking for a skilled Retail Customer Service Executive to join our team.About UsWe're committed to delivering exceptional customer experiences and driving business growth. As a Retail Customer Service Executive, you'll play a key role in achieving this goal by providing...


  • Ipswich, United Kingdom Reed Business Support Full time

    ** Customer Service Executive** **Ipswich, IP1** **Full time, Permanent** **£22,000** - Do you have 2+ years experience within customer service? Are you a enthusiastic, and motivated team player?_ My client based in Ipswich are looking to expand their customer service team to appoint a customer service executive on a full time, permanent basis. This...


  • Ipswich, United Kingdom CV-Library Full time

    Do you see yourself as an avid problem-solver? Do you enjoy finding solutions to problems and challenges? This role could be for you analytical thinkers who enjoy a brain teaser… Time Appointments are delighted to be working on behalf of a multi-award-winning online software solution company who are looking to appoint an analytical, proactive and...


  • Ipswich, United Kingdom CV-Library Full time

    Just Recruitment is delighted to support a growing organisation based on the outskirts of Ipswich - actively seeking a Customer Service Administrator to join their team. Duties include: Dealing with incoming calls Making outbound calls to customers Managing company inbox Processing Orders Dealing with inquiries and any issues which may arise...


  • Ipswich, United Kingdom TIME Appointments Ltd Full time

    Time Appointments are working with a leading logistics business who are looking to bring in an experienced Customer Service Coordinator as an additional role to strengthen their team. This role will allow the right individual to be able to liaise with clients, customers and have the autonomy to control their day. We believe this client is an employer of...


  • Ipswich, United Kingdom Time Appointments Full time

    Do you see yourself as an avid problem-solver?Do you enjoy finding solutions to problems and challenges?This role could be for you analytical thinkers who enjoy a brain teaser… Time Appointments are delighted to be working on behalf of a multi-award-winning online software solution company who are looking to appoint an analytical, proactive and organised...


  • Ipswich, United Kingdom Motus Truck & Van - Mercedes-Benz Full time

    We have an exciting opportunity for a **Service Contract Executive** to join our team based in Ipswich. ** EXCELLENT SALARY PACKAGE ** Salary £26,000 pa basic + Bonus (OTE: £38,000) Monday to Friday 9:00am - 5:30pm **The Service Contract Executive role will encompass the following**: **Sales** - To call all customers who have been sold a van by Motus...


  • Ipswich, United Kingdom Thrifty Car & Van Rental Full time

    Job Title:?Customer Service Executive Is this your next job Read the full description below to find out, and do not hesitate to make an application.Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle...