Customer Service Executive

6 months ago


Liverpool, United Kingdom AA Acquisitions Ltd Full time

Are you passionate about providing exceptional service and resolving customer inquiries? Join our team as a Customer Service Executive and become a vital part of our commitment to delivering outstanding customer experiences.

**Duties**:

- Provide exceptional customer service to clients
- Answer customer inquiries and resolve issues in a timely and professional manner
- Utilize phone etiquette and effective communication skills to ensure customer satisfaction
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate

**Requirements**:

- Fluent in English, both written and verbal
- Strong communication skills with the ability to analyze customer needs and provide appropriate solutions
- Excellent phone etiquette and customer service skills
- Proficient in data entry with a high level of accuracy
- Ability to multitask and prioritize tasks effectively

**Job Types**: Full-time, Permanent

**Salary**: From £23,738.20 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Liverpool (preferred)

Work Location: In person



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