Customer Service and Social Media Executive

4 months ago


Liverpool, United Kingdom UK Remy Hair Extensions Ltd Full time

**Job Title**: Customer Service and Social Media Executive

**Company**: UK Remy Hair Extensions Ltd (Trading as Prestige Hair Extensions)

**Location**: Aintree, Liverpool, UK

**Hours**:37.5 hrs p/w (0830-1630 Mon-Fri)

**Salary**: 25k - 29k Dependant upon demonstrable experience.

UK Remy Hair Extensions Ltd (Trading as Prestige Hair Extensions) has grown from a small family business into one of the UK's leading wholesalers of high-quality human hair extensions. We supply salons and retail customers across the globe, and we're seeking a passionate and dynamic Customer Service and Social Media Executive to join our team in Aintree, Liverpool. If you love providing exceptional customer experiences and have a flair for engaging social media content, this is the perfect opportunity for you

While we do not require applicants to have experience of working with human hair extensions, the ability to identify subtle differences between products (colour/length/fitting method) will be essential to performing the role when processing returned products back into warehouse stock and when dealing with customer enquiries.

**Responsibilities Include**:

- **Social Media Management**: Design & execute social media strategies, including content creation, posting schedules, and customer engagement. Edit user-generated content (UGC) and stay current with social media trends and best practices.
- **Operational Support**: Assist with order processing, shipping, and inventory management to ensure timely and accurate order fulfilment, providing support to the warehouse team during busier periods.
- **Brand Representation**: Maintain an in-depth understanding of hair extension products and the hair & beauty industry. Effectively represent the brand's image with professionalism.

**Experience & Qualifications**
- **Communication Proficiency**: Demonstrate strong written and verbal communication skills, exhibiting a helpful and professional demeanour.
- **Social Media Expertise**: Possess proven experience managing social media platforms (Facebook, Instagram, TikTok, etc.) with a talent for creating impactful content.
- **Customer-Focused**: A commitment to delivering outstanding customer service, quickly developing knowledge of our brand, and demonstrating the ability to address customer concerns with empathy and efficiency.
- **Attention to Detail**: Demonstrate a keen eye for detail when working with our diverse range of products (shades, lengths, fitting methods).
- **Adaptability**: Ability to learn quickly, adapt to new systems, and thrive in a collaborative work environment.

**Why Join Prestige?**

We offer a competitive salary and benefits such as free private health care & an additional 5 days paid leave on top of the 5.6 weeks statutory leave (inclusive of Bank Holidays).

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£29,000.00 per year

**Benefits**:

- Additional leave
- Free parking
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Social media management: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: UKRemy_0324


  • Social Media Executive

    4 months ago


    Liverpool, United Kingdom Page Personnel Full time

    An exciting opportunity to join a well established business - Looking for a Group Social Media Executive to implement the strategy **About Our Client**: Our client, based in Liverpool, is a well established consumer led business. They are looking for a Group Social Media Executive to implement the social media strategy, providing consistent content across...

  • Social Media Executive

    5 months ago


    Liverpool, United Kingdom Page Personnel Full time

    Great opportunity if you want to make a difference - Flexi time, great team environment and lots of support to develop **About Our Client**: A prestigious brand based in Liverpool City Centre who pride themselves on on delivering exceptional customer experiences, fostering a culture of innovation, and its reputation for excellence in its field. With a...

  • Social Media Executive

    3 months ago


    Liverpool, United Kingdom Dental Excellence UK Full time

    **Main purposes of job** To develop, guide, and monitor the business’ presence across multiple social media platforms. The role encompasses a wide range of disciplines and skills, including strategy development, project management, customer service, networking, and content creation. **Key tasks** - Develop social media strategies with the aim of...

  • Social Media Executive

    3 months ago


    Liverpool, United Kingdom Dental Excellence UK Full time

    Job Title: Social Media Executive Company: Avant Garde Solutions Location: Liverpool Employment Type: Full-time **About Us**: Avant Garde Solutions is a dynamic and innovative dental training and marketing company committed to changing the face of the dental industry. We are looking for a creative and driven Social Media Executive to join our team and...

  • Social Media Executive

    3 months ago


    Liverpool, United Kingdom Dental Excellence UK Full time

    Job Title: Social Media Executive Company: Avant Garde Solutions Location: Liverpool Employment Type: Full-time About Us: Avant Garde Solutions is a dynamic and innovative dental training and marketing company committed to changing the face of the dental industry. We are looking for a creative and driven Social Media Executive to join our team and help...

  • Social Media Executive

    3 months ago


    Liverpool, United Kingdom Dental Excellence UK Full time

    Job Title: Social Media Executive Company: Avant Garde Solutions Location: Liverpool Employment Type: Full-time **About Us**: Avant Garde Solutions is a dynamic and innovative dental training and marketing company committed to changing the face of the dental industry. We are looking for a creative and driven Social Media Executive to join our team and...

  • Social Media Assistant

    3 months ago


    Liverpool, United Kingdom Social Bandits Full time

    We are a digital marketing agency based in Liverpool made up of a young, experienced team who are passionate about social media, online marketing and content creation. We create engaging content for multiple online platforms, manage multiple social media channels, enhance our client's online presence and organically grow followers to ensure that each of our...

  • Social Media Marketing

    3 months ago


    Liverpool, United Kingdom MAYS MEDIA LIMITED Full time

    Social Media Specialist **Duties**: - Develop and implement social media strategies to increase brand awareness and drive engagement - Create and curate engaging content for social media platforms, including text, images, and videos - Monitor and respond to comments and messages on social media channels in a timely manner - Conduct research to stay...


  • Liverpool, United Kingdom Utilise Social Full time

    Are you a creative and passionate individual with a talent for storytelling and video content creation? We are seeking a talented Content Creator and Social Media Assistant to join our team at Utilise Social. In this role, you will play a pivotal part in producing high quality content for Social and Paid usage, leveraging your creativity and expertise to...

  • Social Media

    3 months ago


    Liverpool, United Kingdom OSP Group Ltd Full time

    We are seeking a talented and creative Social Media Specialist to join our clients team. As a Social Media Specialist, you will be responsible for managing and executing social media strategies to enhance there brand presence and engage with a target audience. **You will be working 2-3 days a week hour can be flexible.** **You must be able to work from the...

  • Social Media Marketing

    4 months ago


    Liverpool, United Kingdom AMB Recruitment Group Full time

    AMB recruitment are looking for someone who is bright and passionate about social media. **Duties**: **Promoting the Brand**: - Develop and implement social media strategies to achieve company goals - Manage and maintain all social media platforms including Facebook, Instagram, Twitter, LinkedIn, an - Create engaging content such as posts, videos, and...


  • Liverpool, United Kingdom FrankWills Recruitment Full time

    **Social Media Coordinator** **Liverpool** We have an exciting opportunity for a Social Media Coordinator to Join an Ambitious, creative and driven client of ours based in Liverpool. You will be responsible for supporting a successful Marketing team with the delivery of scheduling of content across all Social Media Channels along with various Digital...

  • Social Media Executive

    3 months ago


    Liverpool, United Kingdom Big Fang Collective Full time

    The Big Fang Collective are a group of creative individuals with a vision to change the way the UK enjoys itself and a goal to blow people’s minds with show-stopping experiential venues. We are disruptive, diverse and different. We don’t accept average and push the boundaries in everything we do within our Golf Fang and Birdies Brands. Our talented...


  • Liverpool, United Kingdom NationWide Management Services Ltd Full time

    Overview: We are seeking a talented and creative Social Media Coordinator to join our team. As a Social Media Coordinator, you will be responsible for managing and executing social media strategies to enhance our brand presence and engage with our target audience. This is an exciting opportunity to contribute to the growth of our company through effective...


  • Liverpool, Liverpool, United Kingdom The Goat Agency Full time

    {"h1": "Paid Social Executive Job Description", "p": "At The Goat Agency, we're seeking a skilled Paid Social Executive to join our team. As a Paid Social Executive, you will be responsible for strategizing, executing, and monitoring paid social media advertising campaigns across various platforms. Your key responsibilities will include: * Developing and...


  • Liverpool, Liverpool, United Kingdom The Goat Agency Full time

    {"h1": "Paid Social Executive Job Description", "p": "At The Goat Agency, we're seeking a skilled Paid Social Executive to join our team. As a Paid Social Executive, you will be responsible for strategizing, executing, and monitoring paid social media advertising campaigns across various platforms. Your key responsibilities will include: * Developing and...

  • Social Media Marketer

    4 months ago


    Liverpool, United Kingdom Protein Bargain Wholesale Full time

    We are seeking an innovative, creative-minded Social Media Marketer to join our dynamic team at Protein Bargain. You will be responsible for executing day-to-day social media activities across several brands within the sports nutrition sector to boost brand awareness and drive sales. The role involves bringing exciting, new ideas to the team, content...


  • Liverpool, United Kingdom S-SA Digital Full time

    Social Media Manager Location: Northamptonshire (Remote – Office 2 Days a Month)Salary: £55-65k + BenefitsTravel: Some International Travel Required + Weekend WorkKey Skills:Head of Social Media, Social Media Manager, Social Strategy, Community Management, Best Practice, Brand Awareness, Content Creation, High Profile Accounts (200k+ followers), TikTok,...


  • Liverpool, United Kingdom Meiyume (UK) Ltd Full time

    Do you want to be a part of an established top 5 UK beauty company, providing affordable quality cosmetics for over 30 years? We’re looking for a passionate and super creative Social Media Marketing Assistant to support the marketing team in driving growth, engagement, and creativity across all social channels for Collection Cosmetics. You’ll have a...

  • Social Media Executive

    3 months ago


    Liverpool, United Kingdom Big Fang Collective Full time

    "The Big Fang Collective are a group of creative individuals with a vision to change the way the UK enjoys itself and a goal to blow people’s minds with show-stopping experiential venues. We are disruptive, diverse and different. We don’t accept average and push the boundaries in everything we do within our Golf Fang and Birdies Brands. Our talented...