Customer Experience Lead

**KEY DETAILS**: Job Title: Customer Experience Consultant Location: Flexible Department: Operations Reports to: Customer Experience Team Leader Hours: 37.5 **Purpose of the role**: As a Customer Experience Consultant, you are responsible for contributing to an exceptional customer experience for all our clients (Sellers and Landlords) and potential...

Key details Location: Edinburgh Hours: Monday to Friday, 37.5 hours Key requirements Essential Experience in a customer service role (primarily delivered by telephone contact would be desirable) Experience of data entry Active interest in the property market Expert in the use of MS Office (Teams, SharePoint, Word, PowerPoint, Excel, Outlook)...

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Digital Experience Lead - If you’re passionate about creating...

Overview: **Are you a strong and supportive people manager with excellent Customer Service skills? Are you a good communicator with the confidence to advise and influence colleagues and stakeholders at all levels? If the answers to the above are yes, then this exciting opportunity could be for you.** National Records of Scotland (NRS) is the Scottish...

Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Since we took over on the East Coast mainline, we've been changing the face of rail travel. So, what exactly does a Customer Experience Duty Manager do? Reporting to the On Train Experience Manager, our Customer Experience Duty Managers are responsible for...

**Company description** The Vaults Group, a leader in security is bringing safety deposit boxes back to the High Street. This privately owned company now seeks a customer assistant to join our team in Edinburgh. Our mission is simple, deliver world-class customer service whilst bringing safety deposit boxes back to the High Street. We pride ourselves on...

Customer Experience Supervisor Edinburgh Mon-Fri 40 hours per week Ref: VA1929 #OFE  Benefits Competitive salary plus performance related bonus 29 days holiday including public holidays plus additional days with service Pension contributions Referral bonus scheme Enhanced parental leave Enhanced sick pay Talk to us about...

Customer Experience and Ecom Assistant TBCo is a purpose-driven company focused on designing a better tomorrow with warmer people and a cooler planet. We create design-leading sustainable blankets, scarves and other products that bring warmth whilst having a positive impact and are soon to be B-Corp certified. We are looking for a passionate Customer...

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...

As one of our talented Clinique Consultants, you will be passionate about beauty , to create an exceptional customer experience making your client feel Valued, Respected, Connected and Confident while selling our market-leading products across the Skincare, Makeup and Fragrance. With your passion for people, our company and products, you will ensure...

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Insight Lead for the Coutts and NatWest brands - This is...

**Insurance Strategy and Digital Experience Lead** - 12 Month Fixed Term Contract (220009MS) **In a nutshell** In this role you will lead the team to deliver the strategic direction of the annual insurance plan, as well as delivering the insurance digital strategy whilst ensuring safe control of the broker platform. You’ll lead the team to best in class...

This is for a 2024 start. Confirmed date yet to be agreed.  Why LNER? We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day.  Since we took over on the East Coast mainline, we've been changing the face of...

**Description**: An Airline Customer Experience Specialist will be responsible for ensuring that customers have a positive and seamless experience throughout their journey with the airline. The primary focus will be to provide exceptional customer service, addressing customer needs and concerns, and enhancing overall satisfaction. The position sits within...

Discover. Savor. Connect. Welcome to the chef's table. Cozymeal is the leading global marketplace featuring the best culinary experiences and products, including top-rated cooking classes, private chef experiences, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much more! Consumers and companies alike use...

**JOB DESCRIPTION** Are you highly organized with a passion for exceeding expectations? Do you live for the WOW factor? Are you here to deliver for people? If yes to the above and are ready for a new challenge, then we want you! We are Chase - part of the JPMorgan Chase family. We are a leading provider of traditional and digital financial services...

Proactively acknowledge every customer and deliver a warm, genuine welcome Anticipate every customer’s needs so that no-one is disappointed Connect each guest personally with Scotch whisky to make them feel valued Uphold outstanding levels of service to overcome any problem or challenge Ensure the customer experience you offer is never just fine, it is...

**Trust Housing Association** has a fantastic opportunity for a talented and experienced **Customer Experience Manager - Care & Support.**This is a **Blended **role with our main offices based in Edinburgh and Glasgow. You will join us on a **full time, permanent basis**, and in return, you will receive a**competitive salary of £47,783 - £51,672 per annum...

Sales Development Representative at The Lead Network GroupLocation: Edinburgh, ScotlandAbout Us:nThe Lead Network Group is a dynamic and innovative company specialising in providing cutting-edge lead generation solutions to businesses across various industries. Our mission is to empower our clients with the tools and strategies they need to grow and succeed....

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. The...