Operations Coordinator

6 months ago

Wakefield, United Kingdom City & Guilds Group Full time

We are recruiting for Operational Delivery Coordinators to join our team in Wakefield. You will support our Delivery Managers to ensure that the smooth running and fulfilment of our programmes and products is delivered successfully.

We need a highly-motivated individuals to support this smooth delivery of our products and projects. In our team, you will liaise with stakeholders across the business to communicate our delivery plans, help to ensure actions are completed, and to maintain our administrative functions. Helping to document our project / delivery plans, maintaining our trackers and issue logs, and supporting with the preparation of reports for other stakeholders, are all key aspects of this role.

We try to continuously improve our ways of working and to find new ways of resolving issues, so if you enjoy working to support internal customers and strive for continuous improvement, then this role could be what you are looking for.
- Working hours: Monday to Friday between 8.30am and 4.30pm or 9am and 5pm (we work 35 hours per week).
- This is a full-time permanent role, based at our Wakefield office.
- There will be hybrid working and flexibility available to you, however this will be reflective to the needs of your team and the business, flexing at different times in the year.
- You usually be expected to work at the office 1-2 days per week.

This appointment will be made on merit.

**About the role**:
This role is perfect for someone from an administrative background with excellent interpersonal skills and strong IT literacy. You will need to be willing to learn, self-motivated, with effective problem-solving skills and excellent attention to detail.

Your responsibilities will include:

- Administration, documentation, and communication of meetings
- Production of project documentation
- Maintaining and updating MS Teams sites, MS Lists, SharePoint
- Assisting with the compilation of reports and presentations
- Control and maintenance of risk / issue logs, project and delivery information and documents regarding our processes and systems

This is a full-time permanent role, based at our **Wakefield **office. There will be **hybrid** working and flexibility available to you, however this will be reflective to the needs of your team and the business, flexing at different times in the year. You usually be expected to work at the office **1-2 days per week.**

You may on occasion need to travel to other locations, including our London office and to support the Delivery Managers (all necessary travel, accommodation and subsistence costs will be covered). Specifics for these arrangements, and the flexible options we offer can be discussed as part of the interview process.

Unfortunately, we cannot consider home based applicants for this role.

**About you**:

- Excellent numerical, verbal and written communication skills
- Attention to detail
- Approachable and knowledgeable
- Able to work to tight deadlines
- Organised: able to prioritise and multi-task
- Effective problem solving and analytical skills
- A strong level of self-motivation and initiative
- Willingness to learn and ability to learn quickly

**Our Story And Mission**:
Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, were proud that everything we do is focused on achieving this purpose.

Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again gaining new skills at every stage of life, regardless of where they start.

At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future.

We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth.

Our rich experience means were uniquely positioned to understand the future of work and learning. And, we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, elearning technologies, executive leadership development, technical training and consultancy.

Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is t

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