Operations Data Coordinator

6 months ago


Wakefield, United Kingdom City & Guilds Group Full time

We have a new opportunity for a Operation Data Coordinator to join our busy fulfilment team.

This is an operational data role that requires solid technical knowledge in relation to systems and processes to provide expertise on the resolution of systems, data and service queries.

This is an office-based role. During probation period we do not offer hybrid working, however we will consider additional flexibility once you have passed your probation, but this is dependent on business need.

As an Awarding Organisation, there are certain times of the year where we are very busy. We work to tight deadlines to ensure assessment and qualification results and other operational processes are delivered on time. We require our staff to be mindful of this and be flexible to the needs of the business as much as reasonably possible. There may be times, particularly during the summer, where we need to adjust our working hours to ensure business success.

This opportunity is offered as a permanent, full time, office-based role working Monday to Friday 09.00 -17.00 35 hours per week.

This appointment will be made on merit.

**About the role**:
**About you**:
In this Operational role, you will need to have a blend of coordination and project skills, with a solid technical understanding of systems for Master Data, Data Intergration and data processing whilst being competent in working with data qualitatively from multiple sources. You will be able to plan, organise and prioritise you own work whilst building relationships effectively with both internal and external stakeholders.

You will need good communication skills and problem solving skills with a positive can do attitude with a focus on producing high quality outputs. Additionally you will need to be comfortable working to deadlines and delivering to our Service Level Agreements and Key Performance Indicators.

**Our Story And Mission**:
Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, were proud that everything we do is focused on achieving this purpose.

Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again gaining new skills at every stage of life, regardless of where they start.

At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future.

We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth.

Our rich experience means were uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy.

Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone.

**What We Offer**:
We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.

Youll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more.

We welcome a discussion about how this role could work flexibly for you. For example, work pattern, job share, hours or location.

**Next Steps And How To Apply**:


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