Administrative Officer

5 days ago


Bedford, United Kingdom HM Courts and Tribunals Service Full time

**Details**:
**Reference number**:

- 246420**Salary**:

- £21,775**Job grade**:

- Administrative Officer- AO**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at BEDFORD MAGISTRATES BEDFORD, MK40 1SQAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Background**

Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts. Tribunals and other offices within HM Courts and Tribunals Service (HMCTS). Criminal Fines Collection and Enforcement responsibilities include the collection of criminal fines. Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service

**About Criminal Fines Collection and Enforcement**

The Criminal Fines Collection and Enforcement department plays a central role in delivering justice by working alongside the criminal courts in England and Wales to ensure convicted parties comply with fines and other financial penalties imposed by the courts. Enforcement is a large and complex business unit, employing over 1200 staff across multiple locations across England and Wales through which flows some £500m per annum. You will help deliver HMCTS’ responsibilities for the enforcement of Fines, Confiscation Orders, Community Penalty Breach Warrants and other enforcement work.

**The key purpose of the role**

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. As an Administrative Officer working in the NCES, your role will include general administrative duties and will require you to deal with the general public, defendants and outside organisations sometimes dealing with difficult customers and situations. You may also be required to work in a call centre type environment or directly in the handling of cash and certain related functions.

Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.

**Key responsibilities**

**Administration**
- Preparing papers and files for court.
- Collection of financial impositions imposed by the court.
- Enforcement of financial impositions using designated Fines Officer Powers.
- General photocopying and filing.
- Creating and updating records on in-house computer system and data input.
- Post opening and dispatch.
- Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
- Preparing meeting agenda, joining instructions, handouts etc.

**Drafting**
- Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.

**Operations**
- Conducting Means Interviews with defendant mainly over the phone but face to face in some instances.
- Assisting at Enforcement Courts and hearings, ensuring papers and materials are available and up to date.
- Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc.
- Handling counter (face to face), written and telephone enquiries.
- To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive.
- To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects.

**Processing Casework**
- Including standard documentation and information, court orders, claims, fines, fees, maintenance and fixed penalty tickets.
- Resulting courts accurately, interpreting



  • Bedford, United Kingdom Osborne Appointments Full time

    ** Office Administrator Do you have excellent administration skills? Are you confident making and receiving calls? If so keep on reading! Job Details for the **Office Administrator**: - Monday to Friday - Office Based - 8am - 5pm (1-hour lunch) - £23k - £25k - Full-Time, Permanent Responsibilities for the **Office Administrator**: - Typing and sending...

  • Office Administrator

    7 months ago


    Bedford, United Kingdom The Studio Bedford Full time

    We are looking for an enthusiastic and proactive person to join our small but growing team. The role is primarily supporting a busy Company Director who runs three small businesses in Bedford. The Businesses are; a thriving homeware and gift shop in the center of Bedford, a brand-new café that has evolved from a pop-up to a fully-fledged cafe, and a...


  • Bedford, United Kingdom Allstaff Recruitment Full time

    **Allstaff Recruitment** are currently seeking a **School Office Administrator** based in **Bedford** for a local secondary school. **_Summary of the_ School Office Administrator** **_role _** **Salary**: £20,000 per annum pro rata **Location:**Bedford **Type of Contract**: Permanent, Term time only + 2 weeks **Hours**: Monday - Friday 8:30am -...

  • Office Administrator

    7 months ago


    Bedford, United Kingdom Shepherd Stubbs Full time

    Officer Administrator My client is a market-leader in supply of Non-Mechanical equipment to industries such as Construction & Events, Civil Engineering & Utilities, and they seek an Office Administrator to join their friendly team near Bedford. They are a dynamic and quickly growing business and looking for an enthusiastic and hard-working individual to join...


  • Bedford, United Kingdom Ministry of Justice Full time

    **Administrative Officer - 66078** **£21,775** **Bedford**: **Background**: Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts. Tribunals and other offices within HM Courts and Tribunals Service (HMCTS). Criminal Fines Collection and Enforcement responsibilities include the collection of...

  • Office Administrator

    6 months ago


    Bedford, United Kingdom M & J Group (Construction & Roofing) Ltd Full time

    M&J Group are a Construction company, established in 1972, M&J Group are now one of the largest specialist construction companies in the UK. Having developed our extensive knowledge of the flat and pitched roofing; M&J are looking to recruit an Office Administrator to join the team at their head office in Bedford. **What you will be doing?** Perform...

  • Office Administrator

    7 months ago


    Bedford, United Kingdom M & J Group (Construction & Roofing) Ltd Full time

    M&J Group, a well-established Construction company since 1972, has emerged as one of the leading specialists in the UK construction sector. With a strong focus on flat and pitched roofing, our company is experiencing rapid growth. We are currently seeking an Administrator to join our Contracts department at our head office in...


  • Bedford, United Kingdom CSM Property Solutions Full time

    Part Time Office Administrator We are currently recruiting for an experienced office administrator to join our team based in Silsoe. The purpose of the role will be to carry out admin duties and to provide assistance to the Office Team. If you believe you have enough experience, then this is the right job for you! Shift: Working days to be...

  • Office Administrator

    7 months ago


    Bedford, United Kingdom Tristar Catering Solutions Limited Full time

    TRISTAR CATERING SOLUTIONS LTD Office Admin You will be responsible for dealing with customers by telephone, logging calls, processing job sheets in our service department, sourcing parts from our suppliers, raising quotes and also liaising with Engineers by phone and allocating calls to them. Salary will be based on age & experience; administration...

  • Office Administrator

    6 months ago


    Bedford, United Kingdom M & J Group (Construction & Roofing) Ltd Full time

    M&J Group are a Construction company, established in 1972, M&J Group is now one of the largest specialist construction companies in the UK. Having developed our extensive knowledge of flat and pitched roofing, we are growing at a rapid rate. We are now pleased to be looking for an Administrator to join the Contracts department at our head office in...

  • Administration Officer

    7 months ago


    Bedford, United Kingdom Blue Arrow Full time

    **Administrator** **Bedford** **£10.42 p/hr** **Start Date: ASAP** Job Purpose To be responsible for delivering a comprehensive, efficient and effective personal and administrative support service to the Senior Management Team. Skills and Experience To provide a secretarial and office administration support service, in accordance with the policies,...


  • Bedford, United Kingdom LCA Maintenance Services Ltd Full time

    LCA are a Plumbing & Heating business based in Kempston, Bedford and require a motivated Office Administrator to help out with daily tasks and job scheduling within the office, who is looking to grow within the company as the company grows too. Responsibilities include, but are not limited to: - Contacting customers through job sites and responding to...


  • Bedford, United Kingdom Gov Facility Services Limited Full time

    **Administration Officer** **Location**: You will be permanently working from HMP Bedford, MK40 1HG **Salary**: £22K - £24K per annum **Contract**: Full time, Permanent **We’re growing!** **Who are we?** We are Gov Facility Service Ltd, a non-profit company owned entirely by the Ministry of Justice, supplying facilities management services to 50...

  • Office Administrator

    7 months ago


    Bedford, United Kingdom Alf (Aquatic Distributors) Ltd Full time

    Office Administrator We are a small family run company selling goods to aquatic and pet stores throughout the UK from our warehouse in Bedford. Our teams in the sales office, admin and warehouse all support each other, being adaptable in what they do and turning their hands to various tasks to help where they can. This may even include non-office work, such...

  • Office Administrator

    6 months ago


    Bedford, United Kingdom Taylor Higson Full time

    **Office Administrator** **Bedfordshire (Office based, 5 days a week)** **£24,000 - £27,000** Our client, based in Bedfordshire, are specialists in print, promotional gifts & branded merchandise, event & exhibition stands and display systems. Operating for over 30 years, they work with business marketing professionals who are ‘competing for attention’...

  • Office Administrator

    7 months ago


    Bedford, United Kingdom Reed Talent Solutions Full time

    **Office Administrator** **c.£33,000 per annum** **Bedford** **Fixed Term Contract (12 months)** - **At Money and Pensions Service, we are dedicated to providing financial guidance and support to the public. Our mission is to empower people to make informed decisions about their money and pensions. We are currently seeking an enthusiastic and organized...


  • Bedford, United Kingdom Netcall Full time

    **Office Administrator** **Location: Hybrid - Bedford/Home based **. **Part time working**, 20 hours per week, ideally 5 days per week (Monday to Friday) but flexibility can be discussed Permanent Are you an experienced Office Assistant / Administrator looking for a role in a friendly and collaborative team in a flexible working environment? As the...

  • Office Administrator

    7 months ago


    Bedford, United Kingdom DJ Moore Lofts Ltd Full time

    DJMoore Lofts are looking for an experienced admin team member to help the Director in day to day tasks and the general running of the business. We are looking for someone that would start part time and grow with the business as we have plans to go bigger over the next few years. .Handle Directors diary .Take/make calls .Book surveys and pre-start...

  • Office Administrator

    6 months ago


    Bedford, United Kingdom London Flood Prevention Ltd Full time

    We are currently looking for a confident Office Administrator to join our office team. We are a small company who are expanding rapidly throughout London and surrounding areas looking for a dedicated person who is looking to develop their professional career assisting in reactive maintenance, planned maintenance and project works. **Responsibilities and...

  • Office Administrator

    3 weeks ago


    Bedford, United Kingdom Ethero Full time

    AdministratorBedworth office basedMonday Friday up to £28,000 plus benefits If you are a conscientious, diligent and team spirited all-rounder and would like to work for a company seeing year on year growth and who has great plans for the future, this is the role for you. Job role / duties Act as the first point of contact for clients and engineers Manage...