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Patient Administrator
3 months ago
HEAD OFFICE
Patient Administrator
**Patient Administrator**
Cheltenham Hospital | Administrator | Permanent contract | Full time
Up to £21,333 dependent on experience
37.5 hours per week
Our Bookings and Enquiries team currently have an opportunity for a Patient Services Administrator. Continue your journey with us whilst we’ll support you to be your best.
**The opportunity**
As our PSA you will be responsible for handling all enquiries & outpatient appointment bookings that come through to Nuffield Health Cheltenham, you will nurture these Enquiries through a CRM system called Salesforce
**Responsibilities**:
- Phone Enquiries
- Pricing Enquiries
- Consultant Enquires
- Making Patient Appointments
- Attending and Holding Patient Events
- Dealing with GP referrals
- Keeping up to date internal databases and Tracking systems
**The Person**
To succeed as a Enquiry Handler, you will need:
- To have a high level of customer service
- To be able to work at pace, this is a very busy role
- To be able to multi-task
- To be able to use own initiative to problem solve
- To be able to work in a team
**Helping you feel good.**
We want you to love coming to work, feeling healthy, happy, and valued. That’s why we’ve developed a benefits package with you in mind. From financial and emotional wellbeing support to an online GP, gym membership and private healthcare. At Nuffield Health, we’ll take care of what’s important to you.
**Nuffield Health Cheltenham Hospital**
Nuffield Health Cheltenham Hospital is located in the beautiful area of Cheltenham in Gloucestershire. It has excellent transport links nearby, being very close to the M5 and A417. The hospital has 33 ensuite private bedrooms, 3 theatres and a small ambulatory unit. It also hosts a purpose built close observation unit, 12 consulting rooms with access to treatment rooms, diagnostic services including; plain x-ray, MRI, CT, mammography and ultrasound.
We provide a full range of medical and surgical specialities delivered in state-of-the-art clinical facilities, including orthopaedics, cosmetic surgery, spinal services, sports injury, ENT, gynaecology, urology, as well as a rapid access breast clinic.
**Join Nuffield Health and create the future you want, today.**
**It starts with you.**
- LocationCheltenham - Gloucestershire
- Contract typePermanent
- ReferenceJR0073873
REWARDS & BENEFITS
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
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