Senior Tuition

2 weeks ago


London, United Kingdom The Access Project Full time

**Job Title**: Senior Tuition & Events Coordinator

**Salary**: £26,000 (With additional £3,000 London weighting if applicable)

**Closing Date**: 5:30pm on 28th August 2023

**Reporting to**: Head of Online Tuition

**Contract**: Full-time, Permanent (37.5 hours per week)

**Job Location**: Remote (with expected fortnightly commute to London)

**Interview date**: 6th September - 8th September 2023

**Start date**: ASAP

**About the organisation**

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.

**Why work at The Access Project**

People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Programmes, Strategy & Impact, Volunteering, Fundraising & Communications and Operations to achieve our mission.

The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.

In the last year we engaged with staff across our organisation and co-created an Equality, Diversity and Inclusion vision and strategic objectives. Our work on this will develop throughout 2023 to ensure The Access Project can foster an equitable place to work.

We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.

**Our values**

**Empowerment**

We support students and our people to develop the skills and knowledge to accomplish their goals.

**Courage**

We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.

**Impact**

We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.

**Inclusion**

We respect and value individuality and engage diverse voices to achieve our mission.

**Ownership**

We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”

**About the role**

This is an exciting role that focuses on two distinct areas of The Access Project’s programme delivery: Online Tuition and University Events. Within this role, you will be working on projects that directly drive forward our mission. You will be working directly with the students that we support, as well as with colleagues internally and external stakeholders, to support the planning and implementation of centrally run projects.

**Role responsibilities**

**Supporting effective use of the online tutoring platform**:

- Work closely with colleagues to ensure our online tuition is delivered smoothly and effectively, as well as supporting students and tutors to get the most out of their interactions with the platform
- Coordinate and attend webinars for volunteer tutors with our platform provider, ensuring that they are effective
- Prepare platform related content for the monthly tutor newsletter

**Ensuring students and tutors have the equipment needed to conduct effective tutorials**:

- Supporting with the procurement, distribution and collection of equipment when needed

**Providing ad hoc support and additional training/guidance for students, tutors and colleagues where needed**:

- Managing the online tuition inbox, ensuring a prompt reply to any queries
- Create platform guidance to enable users to get the most of the tutoring platform.
- Offering guidance over the phone, or on the platform, for any users who need extra support
- Responding to any schools or partners where connectivity problems occur, liaising with platform provider where necessary to find a solution

**Being a confident expert user of the platform, able to act as an ambassador both internally and externally**:

- Becoming a super user, who can confidently diagnose a series of potential minor problems that a user may be experiencing, and clearly and patiently guide the user on how to overcome these

**Working within the tuition team to support the delivery of online tuition going forwa



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