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Post Office Counter Clerk

4 months ago

Kettering, United Kingdom Thrapston Post Office Full time

**THRAPSTON POST OFFICE**

COUNTER CLERK POSITION SATURDAYS
Due to a new opportunity at Thrapston Post Office, there is now a need to recruit a new member to our successful team.

Ref: THRAP005SATPT - Counter Clerk in Branch
Thrapston Post Office, 10 High Street, THRAPSTON, NN14 4JH

Part time hours 3.5 hours per week on Saturday's. Potential for more.

Must be flexible to cover additional hours when required. Would suit confident individual as you would be dealing with cash and stock in Branch. Therefore, DBS check required with verified references

**The Opportunity** - EASY HOURS

Do you enjoy working in a challenging and interactive environment? We are currently looking for an individual with strong communication skills and a passion for customer service to join our successful Post Office team, promoting our products and services in our highly successful 'Mains' Branch in Thrapston Northamptonshire.

Full training will be provided including initial Branch training. Uniform also to be provided.

**The Accountabilities**
- Serving customers quickly and efficiently, ensuring they are fully informed of all relevant services on offer.
- Working effectively and proactively towards individual and Branch targets
- Completing transactions in an accurate and timely manner to provide a positive customer experience
- Demonstrate good product knowledge to customers on key promotions and offers, maximising all selling opportunities.
- Ensuring necessary administration is completed.
- Adhering to all security procedures, ensuring that a high level of security awareness is observed at all times. The role is solely Branch based.

**The Requirements**
- Good level of numeracy
- Strong communication skills and ability to participate as a key team member.
- Experience gained with a customer based environment. Post Office experience preferred but not essential. Full training provided.

Format of Business - Post Office Counter Clerk

**A successful applicant will need to have**:

- Superb customer service and focus
- Excellent business management skills and experience
- Ability to communicate effectively and easily with the branch team and customers
- Talent to ensure excellent customer service for all customers
- Strong conversational skills, active listening and responding to customers’ needs
- Quick to identify potential business opportunities and keen to implement innovative ways of working to promote Post Office products within the business.

This is a highly exciting and progressive role which will enhance the team and provide further growth opportunities within Thrapston Post Office. There is a real desire for hunger and growth by the Operators of the business therefore only committed individuals are advised to apply.

**Job Type**: Permanent

Required education:

- Secondary Education

Required experience**:Customer Service: 1 year**

Required certification:
For the latest information please head to our Facebook page:
**Job Types**: Part-time, Permanent
Part-time hours: 3.5 per week

**Salary**: £10.42 per hour

Schedule:

- Weekends only

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location

Reference ID: THRAP005SATPT
Expected start date: 01/05/2023