Current jobs related to Request for Information - Kettering - Northampton General Hospital NHS Trust

  • Information Requests Specialist

    7 months ago

    Kettering, United Kingdom North Northamptonshire Council Full time

    About the role The Information Requests Specialist role is part of the Information Requests Team, a small, but specialised team which provides a centralised service for the organisation, dealing with enquiries and requests under the Freedom of Information Act, the Environmental Information Regulations, and the Data Protection Act. The Information Requests...

  • Request for Information

    7 months ago

    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    You may already have experience and knowledge of Subject Access Requests (SAR) and/or Freedom for Information (FOI) requests or Medical Records in a health care setting, although this is not essential as training will be provided by a very experience team. We are looking to find a motivated quick learner who wants to be part of team of administrators across...

  • Request for Information

    7 months ago

    Kettering, United Kingdom Northampton General Hospital Full time

    To be competent in working on all types of request, across all areas of the RFIoffice, maintaining a high standard of work on requests assigned to you and others. To be expert in the use of the patient administration system and all other core systems that hold medical records and the downloading of records appropriate tovarious requests Taking the lead to...

  • Request for Information

    7 months ago

    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    To be competent in working on all types of request, across all areas of the RFI office, maintaining a high standard of work on requests assigned to you and others. To be expert in the use of the patient administration system and all other core systems that hold medical records and the downloading of records appropriate to various requests Taking the lead to...

  • Request for Information

    7 months ago

    Kettering, United Kingdom Northampton General Hospital NHS Trust Full time

    You may already have experience and knowledge of Subject Access Requests (SAR) and/or Freedom for Information (FOI)requests or Medical Records in a health care setting, although this is not essential as training will be provided by a very experience team. We are looking to find a motivated and professional administrator who will undertake a supervisory...

  • Information Officer

    2 weeks ago

    Kettering, United Kingdom Northamptonshire Healthcare NHS Foundation Trust Full time

    The Information Officer is a member of the Business Intelligence Service responsible for developing and managing the organisation's framework of information and reporting systems. This framework reflects the agreed business objectives of the organisation, and supports a number of different services / functions, including operational management, service...

  • Information Officer

    2 weeks ago

    Kettering, United Kingdom Northamptonshire Healthcare NHS Foundation Trust Full time

    The Information Officer is a member of the Business Intelligence Service responsible for developing and managing the organisation’s framework of information and reporting systems. This framework reflects the agreed business objectives of the organisation, and supports a number of different services / functions, including operational management, service...

  • Performance and Information Officer

    7 months ago

    Kettering, United Kingdom North Northamptonshire Council Full time

    About the role The Performance and Information Officer reports to the Performance Manager in the Intelligent Client Function. The Intelligent Client Function forms part of the Commissioning and Partnerships Team and sits within the Children Services Directorate. Working under the direction of a Senior Performance Analyst, the Performance and Information...

  • Customers and Engagement Officer

    2 weeks ago

    Kettering, United Kingdom Environment Agency Full time

    This a great opportunity to join our Customers and Engagement team. Working closely with your colleagues, you will provide a high level of service across the Area. - You will be enthusiastic and motivated, someone passionate about making a difference. Your role will be vital to protecting the Area's reputation and delivering exceptional service through...

  • Estates Administrator

    7 months ago

    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    We are looking for a keen Administrative Assistant to provide full administrative support for the Estates office and good customer service for the Hospital maintenance Helpdesk. Good administrative and data entry skills is essential as invoice and purchase order processing is included within your daily duties. To be a responsible and professional support...

  • Project Co-ordinator

    3 weeks ago

    Kettering, United Kingdom one2one Recruitment Full time

    An exciting new role has arisen to support the Projects Team adhering to Company processes, procedures and standards to ensure that work tasks are completed in a timely, efficient and professional manner and that projects run smoothly **Responsibilities**: 1 Answering incoming calls, taking and relaying messages. 3 Data input into company database...

  • Data Protection Officer

    7 months ago

    Kettering, United Kingdom North Northamptonshire Council Full time

    About the role The Data Protection Officer (DPO) is a Statutory Post and has overall responsibility for the Information Governance Team within the organisation. This role has two direct reports: the Information Requests Manager and the Deputy Data Protection Officer. The DPO reports to the Assistant Director of Legal and Democratic Services, with a direct...

  • Project Administrator

    3 weeks ago

    Kettering, United Kingdom SF Recruitment Full time

    SF Commercial team are working with a growing business in Kettering for a Project Administrator. Salary is £21,000 plus benefits. Monday - Friday 37.5 hours per week, 8.30am-5. 00pm. The role encompasses a support function to the Projects Team adhering to Company processes, procedures, and standards to ensure that work tasks are completed in a timely,...

  • Receptionist

    7 months ago

    Kettering, United Kingdom Rothwell & Desborough Healthcare Group Full time

    **Job Summary**: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Job Responsibilities: Ensure an...

  • Accounts & Audit Senor

    4 weeks ago

    kettering, United Kingdom Curtis Recruitment Full time

    An opportunity has arisen for an Accounts & Audit Senior to join a successful practice at its Kettering office. This is a firm that focusses upon its employees through social events, and flexible, hybrid working patterns, striving to make time spent in the office rewarding and enjoyable.Make sure to apply with all the requested information, as laid out in...

  • Accounts & Audit Senor

    4 weeks ago

    Kettering, United Kingdom Curtis Recruitment Full time

    An opportunity has arisen for an Accounts & Audit Senior to join a successful practice at its Kettering office. This is a firm that focusses upon its employees through social events, and flexible, hybrid working patterns, striving to make time spent in the office rewarding and enjoyable. Make sure to apply with all the requested information, as laid out...

  • Medical Laboratory Assistant

    7 months ago

    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    We are looking for an enthusiastic person to work as a Medical Laboratory Assistant. Your duties will include processing of samples, preparation of reagents and entering requests onto the laboratory computer system. Previous laboratory experience is required although further training will be given. Core hours are Monday to Sunday 06 00- 24.00 Microbiology...

  • Medical Laboratory Assistant

    7 months ago

    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    We are looking for an enthusiastic person to work as a Medical Laboratory Assistant. You will support the work of the Biomedical Scientists in providing a diagnostic Microbiology Service. Your duties will include processing of samples, preparation of reagents and entering requests onto the laboratory computer system. Previous laboratory experience is...

  • Medical Laboratory Assistant

    7 months ago

    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    We are looking for an enthusiastic person to work as a Medical Laboratory Assistant. You will support the work of the Biomedical Scientists in providing a diagnostic Microbiology Service. Your duties will include processing of samples, preparation of reagents and entering requests onto the laboratory computer system. Previous laboratory experience is...

  • Medical Laboratory Assistant

    1 week ago

    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    We are looking for an enthusiastic team member to work as a Medical Laboratory Assistant on our bank. Bank is a zero hour contract enabling you to book shifts as and when you can. You will support the work of the Biomedical Scientists in providing a diagnostic Microbiology Service. Your duties will include processing of samples, preparation of reagents and...

Request for Information

7 months ago

Kettering, United Kingdom Northampton General Hospital NHS Trust Full time

You may already have experience and knowledge of Subject Access Requests (SAR) and/or Freedom for Information (FOI)requests or Medical Records in a health care setting, although this is not essential as training will be provided by a very experience team.

We are looking to find a motivated and professional administrator who will undertake a supervisory position across the RFI workstream for both Northampton and Kettering General Hospitals.

Regular supervision and training will be provided and you will be encouraged to undertake any training relevant to your professional and personal development.

To take a supervisory role in the day-to-day running of the RFI team and supporting the RFI Team Leader to;
co-ordinate access requests for the Group, liaising with multiple stakeholders

communicate with consultants, their secretaries and all departments and wards across the Group on complex and sensitive situations or information, to ensure that requests are managed in a timely and effective manner.

supervise the RFI team and manage the daily activities of the access team ensuring the provision of on the job training to staff in the access office and ensuring access requests are processed in a timely manner in line with the Data Protection Act (DPA), Access To Health Records Act and General Data Protection Regulation (GDPR) Freedom of Information (FOI) Act.

Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.

**Our Excellence Values**:
Compassion
Respect
Integrity
Courageous
Accountable

Kettering General Hospital is a defence positive trust, supporting veterans, reservists, spouses and their partners, and cadet armed forces volunteers, utilising their unique skills and experiences within the hospital workforce. We provide exceptional support to our employees who serve as reservists, ensuring they can balance their civilian and military responsibilities effectively.

To be competent in working on all types of request, across all areas of the RFI office, maintaining a high standard of work on requests assigned to you and others.

To be expert in the use of the patient administration system and all other core systems that hold medical records and the downloading of records appropriate to various requests

Taking the lead to learn and then support the access clerks with the use of new software programmes and processes.

Teach and support new starters to the team

Be the main point of contact for problems arising with access requests

Be responsible for the day to day running of access requests, ensuring that statutory deadlines are met. Including timetabling tasks as necessary

Process requests from all outside agencies including the police, courts, local authority safe-guarding team, solicitors, insurance companies, patients and relatives, the public, the DWP, Veteran’s Agency, the Coroner, the GMC and similar bodies, the Complaint’s Ombudsman, etc.

Deal with day-to-day queries regarding access to health records

Ensure all new SARs and FOI requests are managed in line with the DPA, GDPR, Access to Health Records Act and FOI Act, working to strict deadlines.

Co-ordinate and oversee the management of sensitive information being received by the team which includes various requests for information, working in an organised manner.

Communicate effectively with colleagues to ensure medical record requests are shared with and signed off by appropriate consultants, the Caldicott Guardian, litigation staff and Executives as necessary

To employ strong communication skills with patients, relatives and the public being able to answer complex queries and undertake complicated conversations in relation to access to health records, employing patience and understanding where there may be a language barrier, impairment, illness, bereavement, frustration or emotional distress.

Actively assist and take the lead in locating physical records that are needed for access requests, these may be stored in all areas of the Trust and must be retrieved and handled as necessary.

Providing advice and guidance to staff on the disclosure of information in accordance with current legislation with assistance from the RFI Team Leader Manager as necessary

Plan and organise the workload within the RFI Team to ensure timescales are met, prioritising the workload as demand changes

Provide records and information to patients and outside agencies as appropriate within the confines of data protection and confidentiality

Ensure all Freedom of Information (FOI) requests are logged, managed and responded to in accordance with the FOI Act 2000 and NGH/KGH internal processes.

Ensure the Disclosure log