Reception Administrator
5 days ago
Client services/front of house and administrative assistant to the facilities manager.
**Your new company**Your new company is a property management organisation who manage £15bn of real estate in the UK. They offer a bespoke, joined-up service across a range of property sectors, bringing together dedicated teams of in-house specialists to meet the tenants requirementsand strive to exceed expectations.
**Your new role**Your new role, you will be acting as a client services/front of house and administrative assistant to the facilities manager on a temporary basis:
- Promoting a high level of satisfaction among occupiers and clients by promptly responding to their service requirements.
- Provides support to Assistant/Building Manager and building occupiers as required.
- Ensures compliance with the organisation's minimum standards, policies and procedures established for the portfolio properties and the firm.
- Communicate with the occupiers of the property in a courteous manner and assist where able.
- Acknowledges role as building "ambassador". Understands organisations image is reflected through proper telephone and reception procedures and quality service.
- Meet and greet visitors and occupiers of the building in a professional, courteous and efficient manner - dealing with any concerns efficiently.
- Receives calls and callers to the property, determines nature of business and directs callers to destination in a timely and professional manner.
- Maintain the highest standard of building management and cleanliness within area of responsibility and in accordance with agreed specifications
- Maintains role as primary contact for user relative to service requests. Communicates regularly with the building management team and occupiers, providing necessary support and information to this primary user contact.
- Liaise with the Assistant/Building Manager regarding building repairs/services and report as necessary to tenants
- Assists the Assistant/Building Manager in developing a close working relationship with all contractors to ensure they fully understand the organisations culture and standards, ensuring a high quality service is delivered.
- Administration - organising on site paperwork
**What you'll need to succeed**To succeed in this role you will need:
- Excellent written and verbal communication??
- Multitasking
- Ability to prioritise.
- Organisational Skills
- Technical skills.
- Interpersonal skills.
- Initiative and problem-solving abilities.
- Dependability
- Administration experience (minimum of 1 year)
**What you'll get in return**In return you will have the opportunity to work for a successful private sector organisation and add value to your existing skillset.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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