Medical Receptionist

2 weeks ago


Romford, United Kingdom LYNWOOD MEDICAL CENTRE Full time

5 - 10 hours shift

Shift pattern : 8 am - 1 pm or 1.30 - 6.30 pm - shifts can be full days, half days or both

To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients.

**MAIN DUTIES AND RESPONSIBILITIES**
- Greet patients and visitors to the practice.
- Book in, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system.
- Ensure that patients without appointments but who need 'urgent consultations’ are booked into appropriate slots and referred to a GP where necessary.
- Receive and accurately record requests for home visits, assessing urgency in accordance with the Practice’s protocols. Print off home visit summary sheets.
- Ensure computerised appointment system is up-to-date.
- Respond and/or redirect all patient and visitor requests accordingly.
- Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed.
- Set-up of new patients onto the computer system.
- Advise patients of relevant charges for private services, accept payment and issue receipts for same.
- Produce repeat prescriptions according to practice procedures and ensure timely distribution of completed prescriptions.
- Ensure correspondence, reports, results etc. are filed electronically in correct patient record.
- Ensure reception and waiting areas are kept neat and tidy
- Re-stocking of information leaflets as appropriate
- Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.
- Undertake administration tasks as allocated on rota organised by Reception Manager.
- Printing and sorting discharge letters as allocated on rota organised by Reception Manager.
- Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).
- Regularly check message column on Emis to check all messages have been actioned.
- Maintain deceased board (manual and electronic).
- Amalgamation of new patient records.
- Check fridge daily for lab specimens.
- This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time-to-time.
- Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.

**Job Types**: Part-time, Permanent

**Salary**: £11.00-£12.00 per hour

Expected hours: 15 - 25 per week

**Benefits**:

- Company pension
- Employee discount
- Store discount

Schedule:

- Day shift
- Monday to Friday
- No weekends
- Overtime

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 4 years (required)

Work Location: In person

Application deadline: 24/02/2024
Reference ID: LYNW24
Expected start date: 04/03/2024



  • Romford, United Kingdom North Street Medical Care Full time

    North Street Medical Care Receptionist job description & person specification Job Title: Medical Receptionist Line Manager: Reception Manager The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a....


  • Romford, Greater London, United Kingdom North Street Medical Care Full time

    North Street Medical Care Receptionist job description & person specification Job Title:Medical Receptionist Line Manager: Reception Manager The following are the core responsibilities of the receptionist.There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining...


  • Romford, United Kingdom Modern Medical Centre Full time

    We are looking for someone to join our busy reception/admin team, previous experience of using a computer and working as part of a reception team would be beneficial also knowledge of the EMIS system. Previously working with members of the public would also be beneficial, we would like whoever joins our team to have good communication skills, also be able to...

  • Doctors Receptionist

    4 weeks ago


    Romford, United Kingdom St Edwards Medical Centre Full time

    Receptionist in a busy medical centre in Romford 15 hours per week Experience as a receptionist is required. **Job Type**: Part-time **Salary**: From £9.50 per hour Schedule: - Monday to Friday Work Location: One location Application deadline: 27/01/2023

  • Medical Receptionist

    3 weeks ago


    Romford, United Kingdom Western Road Medical Centre Full time

    **Full Time Medical Receptionist** Please note - previous applicants need not apply. Weekly Hours 37.5 hrs **Monday 08:00 - 16:00 **(30min unpaid lunch) **Tuesday 08:00 - 16:00 **(30min unpaid lunch) **Wednesday 10:00 - 19:30 **(30min unpaid lunch) **Thursday 08:00 - 16:00 **(30min unpaid lunch) **Friday 13:30 - 19:30** **Role summary**: Receive,...

  • Medical Receptionist

    2 weeks ago


    Romford, United Kingdom SpaMedica Full time

    Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Are you an experienced administrator with strong telephony and face to face experience? If so, we want to hear from...

  • Medical Receptionist

    2 weeks ago


    Romford, Greater London, United Kingdom SpaMedica Full time

    Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK's largest provider of NHS cataract surgery, we're experts at what we do, and that's evidenced in the five-star feedback we receive from our patients.Are you an experienced administrator with strong telephony and face to face experience? If so, we want to hear from youSite...


  • Romford, United Kingdom North Street Medical Care, Romford RM1 4QJ Full time

    We are looking to recruit a Medical Receptionist to join our friendly Practice team in Romford. The Medical Receptionist we are looking for must have good communication skills, attention to detail, a 'can-do' attitude and is able to deal with both patients and surgery staff face to face and over the telephone in a professional manner. 20.5 hours working...


  • Romford, United Kingdom LYNWOOD MEDICAL CENTRE Full time

    Application will not be considered without completion of pre screening questionnaires. Shift pattern : 8 am - 1 pm or 1.30 - 6.30 pm or 8 am-6.30 pm - shifts can be full days, half days or both. Minimum - 20 hours **Primary key responsibilities** The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to...

  • Receptionist

    4 weeks ago


    Romford, United Kingdom Ingrebourne Medical Centre Full time

    **MEDICAL RECEPTIONIST JOB DESCRIPTION** **JOB TITLE: RECEPTIONIST** **REPORTS TO: PRACTICE BUSINESS MANAGER** **HOURS: As agreed** * - **Job Summary**:Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project...

  • Receptionist

    4 weeks ago


    Romford, United Kingdom Ingrebourne Medical Centre Full time

    **MEDICAL RECEPTIONIST JOB DESCRIPTION** **JOB TITLE: RECEPTIONIST** **REPORTS TO: PRACTICE BUSINESS MANAGER** **HOURS: As agreed** * - **Job Summary**:Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project...


  • Romford, Greater London, United Kingdom LYNWOOD MEDICAL CENTRE Full time

    Application will not be considered without completion of pre screening questionnaires.Shift pattern : 8 am - 1 pm or pm or 8 am-6.30 pm- shifts can be full days, half days or both.Minimum - 20 hoursPrimary key responsibilitiesThe following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other...

  • Medical Secretary

    1 month ago


    Romford, United Kingdom The New Medical Centre Full time

    Job summary The New Medical Centre has a fantastic opportunity for a Medical Secretary to join their team on a part-time basis. This is an essential front-line role at the Practice providing an efficient, comprehensive secretarial & administrative support service to the main Practice Management Team. Candidate must have the following skills &...

  • Medical Secretary

    4 weeks ago


    Romford, United Kingdom The New Medical Centre Full time

    Job summary The New Medical Centre has a fantastic opportunity for a Medical Secretary to join their team on a part-time basis. This is an essential front-line role at the Practice providing an efficient, comprehensive secretarial & administrative support service to the main Practice Management Team. Candidate must have the following skills &...


  • Romford, United Kingdom LYNWOOD MEDICAL CENTRE Full time

    Expected hours per week : 18-25 hours 5 - 6 hours shift **Job summary** To be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include, but are not limited to, supporting the administration and receptionist teams with patient registration, booking...

  • Dental Receptionist

    2 weeks ago


    Romford, United Kingdom Tooth Club Full time

    We are recruiting for an experienced Dental Receptionist to join us and work with our fantastic team. You will help us deliver the highest standards of patient care and the position is a great opportunity for someone to join an established team. - Have excellent communication and interpersonal skills - Able to work effectively with the Dental Team. - Have a...

  • Dental Receptionist

    1 week ago


    Romford, United Kingdom Tooth Club Full time

    We are recruiting for an experienced Dental Receptionist to join us and work with our fantastic team in our brand new practice in Loughton. You will help us deliver the highest standards of patient care and the position is a great opportunity for someone to join an established team. - Have excellent communication and interpersonal skills - Able to work...


  • Romford, Greater London, United Kingdom LYNWOOD MEDICAL CENTRE Full time

    Expected hours per week : 18-25 hours 6 hours shiftJob summaryTo be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team.Duties can include, but are not limited to, supporting the administration and receptionist teams with patient registration, booking appointments,...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    This is an exciting opportunity for a highly motivated, well organised, dynamic and enthusiastic administrator to work in within the surgical team. This is a pivotal role and we are looking for someone with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude. You will be expected to have excellent communication and...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Sunflower Suite is seeking a committed ward clerk/receptionist to join the team. This is a busy department that treats both malignant and non-malignant Haematology and Oncology patients either as a planned attendance or as an emergency. The unit is open Monday-Friday 08.00—20.00 and Saturday 09.00-17.00, the successful post holder would be expected to...