Customer Service Coordinator

6 days ago

St Asaph, United Kingdom JVP Group Full time

**Customer Service Coordinator / Recruitment Coordinator**

At JVP Group our services are in high demand and our client portfolio is growing at pace, so we’re expanding our team to help deliver effective solutions to existing clients - employers across the UK.

Do you feel at ease providing a professional service over the phone, and would thrive working within a fast-paced environment, undertaking a challenging yet rewarding role, with a busy workload involving frequently changing priorities? While no two dayswill be the same, one thing for certain is that you’ll be kept on your toes making the weeks fly by, while learning something new every day

You’ll receive comprehensive training and support that will help you to further develop your knowledge and skills, as you build a lasting career within our dynamic business.

**Our Company**

Let’s get one thing straight from the start, we’re not a recruitment agency. JVP Group is an award-winning job advertising and marketing company that continues to grow and evolve in a market that does not stand still, and we like to be at the forefront.

We deliver comprehensive recruitment marketing and support solutions for UK employers, helping them attract their own talent through employer branded job advertising, and saving them even more time around managing the recruitment process by providing additionalsupport as needed.

Our client portfolio is diverse and includes many well-known brands such as Chester Zoo, Rowlands Pharmacy, Moneypenny, and NSPCC, to name a few.

We’re looking to welcome customer focused individuals with a positive and enthusiastic approach to work. We look after our people, and they look after our clients. You’ll need to be prepared to learn and put in the work though, as it will be no stroll inthe park

**The Role -Customer Service Coordinator / Recruitment Coordinator**

Working closely with our Talent Attraction Advisors, you’ll get involved with our team orientated culture where strong communication is high on the agenda, helping each other to overcome challenges and celebrate daily successes.

The comprehensive training that you will benefit from will enable you to proactively support allocated existing clients, helping them to efficiently attract their own talent through our tailored job advertising and recruitment marketing solutions.

You will be managing multiple recruitment campaigns simultaneously, and your focus will be on:

- Gathering detail from clients around their requirements and writing job adverts tailored for each campaign
- Uploading approved adverts to job sites and social media channels
- Proactively phoning allocated existing clients to; nurture relationships; provide updates, support, and advice; and ultimately ensure their recruitment campaign leads to a hire

**The Package**

You will have plenty of opportunity to reap the rewards as you establish yourself in our growing business and contribute to achieving company goals. Your efforts and achievements will be appreciated and well rewarded, as you benefit from:

- Comprehensive training and support
- Salary in the region of £20,000 to £25,000, starting level dependent on experience
- Generous annual leave starting at 25 days plus bank holidays, rising incrementally with length of service to a maximum of 30 days plus bank holidays
- Permanent contract with full time hours, working Monday to Friday 8.45am to 5.15pm
- Company funded social activities and events

As a Customer Service Coordinator / Recruitment Coordinator**,** you’ll be working at our prestigious offices located on the New Vision Business Park in St Asaph, conveniently situated near to the A55. Our facilities provide the space to think, the room to grow, and the technology to innovate. Our people are at the heartof everything that we do.

**Our Requirements**

No experience is required as thorough hands-on training will be provided to enable you to succeed as a Customer Service Coordinator / Recruitment Coordinator, although you will need to bring:

- Exceptional active listening and interpersonal skills, with an inquisitive mindset and a helpful, friendly, confident, and professional telephone manner
- A positive mindset and be solutions focused
- Enthusiasm to learn, determination to succeed, and resilience
- Natural ability for written communication with a high standard of grammar, spelling and attention to detail
- Good standard of computer literacy, with timely and accurate typing and data entry skills
- Superb organisational skills and able to work under pressure with frequently changing priorities

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