3rd Line Support Engineer

3 weeks ago


Rochdale, United Kingdom ITECCO Full time

**3rd Line Support Engineer - Rochdale
- Oldham
- £42,000**

**Role: IT Support Engineer
- 3rd Line**

**Location: Rochdale, Oldham**

**Salary: £35,000- £42,000**

A successful, well-established, forward-thinking IT Consultancy are recruiting for an ambitious 3rd Line IT Support Engineer to join their highly skilled tech team on a permanent basis. My client were established over 25 years; they are a market leadingorganisation with over 1200 customers.

This role requires a passionate, independent, confident individual with a genuine interest in technology and continuous self-improvement to join their team.

My client are a real investor in people, this is highlighted in their glowing glass door reviews and incredible employee retention rate. The development and career progression opportunities are endless.

On a day-to-day basis you will be required to support their customers and clients via their service desk, carrying out third line support-delving deep into interesting support issues alongside ensuring a seamless customer experience.
- Virtualisation
- Citrix (is a must) and VMware or HyperV
- Microsoft Stack
- Office365/SharePoint/Exchange
- Windows Servers
- Active Directory/Azure/MFA
- Networking
- LAN/WAN/DHCP/DNS
- Back up technologies (VEEAM highly desirable)
- Firewalls
- (Fortigate highly desirable) or Draytek/Meraki/Watchguard/cisco
- Patch management Intune/Manage Engine or N-able
- Server upgrades, migrations and installations
- Any previous IT consultancy or Managed Service Provider experience.
- Any IT related qualifications

**Company Benefits for YOU at this company**:

- Flexible working hours
- starting between 7:30 and 9:30 to suit your lifestyle, family and work life balance.
- 33 days Holidays
- Extensive training
- Personal development
- Individual Progression Plans
- Generous pension contribution
- Healthcare
- Month Gift Voucher Scheme for customer reviews

If this role interests you then PLEASE APPLY for immediate consideration.

Alternatively, if you wish to find out more information on this role then contact or call me directly on

This role is commutable from: Oldham, Rochdale, Bury, Ashton, Droylsden, Central Manchester, Prestwich, Radcliffe, Whitefield, Heywood, Milnrow, Shaw, Royton Middleton, Chadderton, Failsworth, Ramsbottom, Rawtenstall, Bacup, Manchester, Greater Manchester

Key Words: 3rd Line, Third Line, Infrastructure Engineer, Senior IT Support Engineer, IT Consultant, IT Analyst, Lead IT Engineer



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