Progression Coach

1 month ago

Rochdale, United Kingdom Groundwork Greater Manchester Full time

The purpose of the role is to manage a rolling caseload of service users and provide each person with individually tailored support to help them progress into positive activities and destinations as part of their individual recovery journey.

Key responsibilities:
1. Be responsible for the planning, delivery, administration and monitoring of the project activities

2. Identify, engage, and manage a caseload of service users and provide a mixture of intensive 1-2-1 support, group work and training - leading to positives outcomes and destinations.

3. Undertake an initial assessment with each service user to identify their specific needs - leading to the creation of an action plan and regular reviews. Offer ongoing 1-2-1 support and assessment of each service user using agreed monitoring tools.

5. Develop and deliver a range of 1-2-1 and group work programmes, which are specific to the identified individuals needs and contribute to the personal and social development of the service users.

6. Provide ongoing support for each service user after they have moved into a positive progression opportunity with the aim of sustaining this outcome.

7. Be responsible for completion of all administration linked to the project - for example caseload notes, risk assessments and attendance registers. Training will be provided on Turning Point systems and procedures.

8. Provide timely and accurate information and evidence to Groundwork and Turning Point Managers as and when required.

9. Work in partnership with other voluntary/statutory agencies and organisations in order to provide the most appropriate support to each service user. Identify progression routes into volunteering, education, and employment.

10. Attend all training and networking events linked to the role.

11. Represent the Trust at relevant internal and external meetings.

12. Undertake any other duties that my reasonably assigned by line manager at Groundwork and Turning Point Project Manager.

**Essential experience**:
1. Proven experience of mentoring and providing tailored support leading to positive progression.

2. Understanding of the social and physical barriers to employment faced by people who are affected by drugs and alcohol.

**Desirable experience**:
1. Experience of working with employers and training organisations.

2. Experience of building relationships with employers to identify job vacancies

3. Experience of working with people in recovery

**Essential knowledge, skills and qualifications**:
1. A good standard of educational attainment including good level of numeracy and literacy

2. Understanding of minimum standards and safeguarding procedures

3. Well-developed communication and interpersonal skills and excellent presentation abilities both written and oral.

4. Ability to maintain high standard of work practises and ensure integrity, respect, and confidentiality.

5. Excellent organisational skills with the ability to work under pressure and prioritise workloads to meet timescales, budgets, and deliverables.

6. Ability to support and motivate service users to achieve their potential and encourage personal development.

7. Excellent team player with strong initiative.

8. Attention to detail and a systematic approach to data entry, record-keeping, monitoring and tracking progress.

9. Professional and confident approach when dealing with external partners.

10. Leads by example demonstrating good practise, showing sound judgement, and upholding the Trusts values and policies / procedures.

11. Computer literate.

**Desirable knowledge, skills and qualifications**:
1. Hold or willing to work towards Information Advice and Guidance NVQ Level 3 or equivalent.

2. First Aid at Work qualification.

3. Full UK Driving Licence and use of own car.

4. Knowledge of health and safety issues

Closing Date: 3rd July 2023

**Job Types**: Full-time, Permanent

**Salary**: £23,601.00-£25,035.00 per year

**Benefits**:

- Cycle to work scheme
- Flexitime
- Health & wellbeing programme
- On-site parking
- Sick pay
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Work Location: In person

Application deadline: 03/07/2023

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