2nd Line Support Engineer

Role: 2nd Line IT Support Engineer Location: Chorley, Preston **Salary**: £24,000 + Excellent Benefits & Training Opportunities We are currently searching for 2nd Line Technician to join the Service Desk of a rapidly growing MSP based in Chorley. You will act as an escalation point for tickets and requests that the 1st line team are unable to resolve. You...

**1st / 2nd Line IT support Chorley** **We are looking for an enthusiastic person to join a growing team of help desk support technicians, the work is varied with great exposure to on prem and cloud based systems, room for progression and onsite training will be provided and encouraged.** **Based at the Chorley head Office** **Ideal experience / skill...

Have you recently been working in Customer Services, OR, Customer Support? * Do you thrive in delivering an excellent Customer Services? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: 1. A starting salary of £23,700 + overtime 2. You will be able to build your IT career in a strong team, committed to being...

In this role you will be heavily involved in driving the customer experiences. Whether you are finding a technical solution, managing an incident, completing a project, capturing client requirements, or keeping up to date with the industries trends, youwill play a key and vital role in ensuring the delivery of outstanding customer...

**Technical Service Des Engineer - £28K- Chorley** **Role: Technical Service Desk Engineer** **Salary: £22K-£28K** **Location: Chorley** My client who are a global leading telematics and vehicle security business with offices in Canada, Dubai, Florida and Boston are looking for a Technical Service Desk Engineer to join their team on a permanent...

Job Title: Second Line Engineer Team LeadWe are looking for a Second Line Engineer Team Lead to join our technical support team at ORCA IT LTD. As a Second Line Engineer Team Lead, you will be responsible for managing a team of second-line engineers and providing technical support to our clients.About the Role:Manage a team of second-line engineersProvide...

Henderson Scott is seeking a Head of Support Services to lead our Managed Service support desk. The ideal candidate will have previous experience managing a support team within an IT MSP and possess a solid technical background.The successful candidate will be responsible for ensuring our 1st, 2nd & 3rd line engineers deliver exceptional customer service,...

Joining as an IT Support team member you will be involved in driving the customer experience. Whether you are finding solutions to technical problems; managing an incident; completing a project; capturing client requirements or keeping up-to-date with industry trends, you will play a vital role ensuring the delivery of great customer service. You don't need...

Joining as an IT Support team member you will be involved in driving the customer experience. Whether you are finding solutions to technical problems; managing an incident; completing a project; capturing client requirements or keeping up-to-date with industrytrends, you will play a vital role ensuring the delivery of great customer service. You don't need...

**3rd Line Network Engineer** **Chorley** **£50,000 - £60,000** You will be an awesome Network Support Engineer looking after 3rd & 4th Line escalations. You want to join a growing Managed Services team who support business across the country. You will be responsible for supporting, managing and configuring customersmanaged on-premises networks. As you...

Job Summary: Henderson Scott Careers is seeking a seasoned Technical Support Team Lead to manage its Managed Service support desk. This role entails overseeing 1st, 2nd & 3rd line engineers to deliver exceptional customer experiences.Key Responsibilities: • Manage a team of technical support specialists • Ensure consistent service quality and customer...

IT Service Desk Analyst Chorley - Hybrid Remote £23,000 - £25,000 + 25 Days Holiday + Annual Bonuses + 6% Pension + Progression + Training This is an amazing opportunity for someone from an IT/Helpdesk background to join a globally recognised family-owned business in a role with realistic progression into 2nd /3rd line and the opportunity to expand your...

**IT professional looking for a new challenge?** - Experience of monitoring and maintaining systems and networks - Experience with Installation and configuration of systems - Experience of diagnosing faults on both hardware and software - Ability to walk clients through troubleshooting steps - Experience of re-fitting and/or replacing of client hardware -...

At Henderson Scott, we are seeking a highly skilled Technical Support Team Lead to join our Managed Services team. This role offers a competitive salary of £52,000 - £57,000 per annum, depending on experience.About the RoleThe Technical Support Team Lead will be responsible for leading a team of 1st, 2nd and 3rd line engineers to deliver exceptional...

Job Overview: We are seeking a highly skilled Service Manager to lead our Managed Service support desk. The successful candidate will have previous experience managing IT support teams, with a strong focus on delivering exceptional customer experiences.Key Responsibilities:- Manage 1st, 2nd & 3rd line engineers, ensuring they consistently meet or exceed...

Job Description Service Desk Manager - £50-55K - Chorley (Hybrid role) Currently seeking a Service Desk Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience. Duties & Responsibilities Team Management - Manage 1st, 2nd & 3rd line team. Service Delivery ...

Job Title: Service Desk LeadWe are seeking a seasoned IT professional to fill the role of Service Desk Lead at Henderson Scott UK. This is an exciting opportunity for an experienced IT leader to join our team and take charge of our Managed Service support desk.In this position, you will oversee the delivery of exceptional customer experiences, ensuring that...

About Nextech Group LimitedWe are a leading provider of Managed Services, seeking a highly skilled IT Service Manager to join our team.As a Service Manager, you will be responsible for leading our support desk team, ensuring they deliver exceptional service to our customers.You will work closely with our cross-functional teams, leveraging data insights to...

Senior Role AvailableCreative Support is recruiting a seasoned Support Team Supervisor to oversee the delivery of bespoke services in Chorley and Wigan. This senior role offers a unique chance to lead a team of Support Workers, Senior Support Workers, and Service Coordinators, ensuring excellent service provision and promoting high standards of...

About Henderson ScottHenderson Scott is seeking a highly skilled IT Support Team Lead to oversee the daily operations of our Managed Service support desk.This individual will be responsible for managing 1st, 2nd & 3rd line team members, ensuring the delivery of exceptional customer service, and monitoring key performance indicators.Main Job...