3rd Line Network Engineer
3 days ago
**3rd Line Network Engineer**
**Chorley**
**£50,000 - £60,000**
You will be an awesome Network Support Engineer looking after 3rd & 4th Line escalations. You want to join a growing Managed Services team who support business across the country. You will be responsible for supporting, managing and configuring customersmanaged on-premises networks.
As you would expect you'll work to agreed SLA’s and KPI’s, delivering highly technical resolutions and an awesome level of customer service.
Dealing with mega critical incidents on a regular basis, you will need strong communication skills, be a team player, customer centric focus and the ability to work in a fast-paced environment
Attitude is everything with this role, you will have any technical training required to be the most awesome you can be
Big question is what will you be doing? Well it will encompass some or all of the following
- Service Level Management
- Incident Management
- Major/Incident Management
- Change Management
- Problem Management
You will of course have some or all of the following:
- CCNP Enterprise
- Any Cisco specialist certifications
- Fortinet NSE4-7
- Service Desk experience at 3rd Line or similar level
- Experience configuring IPsec site to site and Anyconnect
- Having a network qualification such as CCNA or equivalent
- Experience with Cisco, Fortinet and Arista devices
If you would like to find out more please "click apply" and one of our Infrastructure Specialists will be in contact to chat through your background and give you more detail about the role.
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