Receptionist/administrator

5 months ago


StocktononTees, United Kingdom Riverside Medical Practice Full time

**Job Summary**: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone First point of contact per patient queries. Scan and Summarise Medical Documents Be able to cover all reception positions as necessary Process appointment requests for today, future appointments from patients by telephone and in person. Deal with visit requests Registrations of new patients computer data entry and medical records.

Process patients change of address computer data and medical records (have knowledge of Practice area). Process repeat prescription request in accordance with Practice guidelines (if necessary in absence of prescription clerks). Any other tasks allocated by managers



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