Coroner and Claims Officer

4 months ago


Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full time

The post holder will administer motor accident claims from the Trust’s occupational road risk and motor insurance perspectives. They will assist the Claims Manager in the provision of motor claim analysis reports to the Trust’s Vehicle Risk Management Group;
The post holder will administer the day to day processing of Motor claims (claims for Third Party damage and damage to the trust’s own fleet) in accordance with the Trust’s motor insurance Policy and claims handling procedures;
The post holder will administer non-motor (‘losses and compensations’) uninsured loss claims against the Trust and non-motor uninsured loss claims made by the Trust against Third Parties where a right of recovery exists bringing same to a satisfactory conclusion;
The post holder will administer the day to day processing of requests for information from the HM Coroner (including Police Officers working for the HM Coroner). The Coroners and Claims Officer will also, as required, administer and support HM Coroner case related meetings with Trust staff, the Trust’s Solicitors, attending/supporting at inquests as required bringing same to a satisfactory conclusion;
The post holder will assist the Coroner and Claims Manager in identifying risks, lessons learnt and opportunities for

The post holder will demonstrate continuous periods of concentration, doing so where the work can be unpredictable, with frequent interruptions.

To accurately convey highly sensitive, contentious and complex information to and from individuals who are often unfamiliar with civil and coronial processes.

To secure good and effective working relationships for the Directorate internally and externally.

To handle own workload autonomously without management delegation, using initiative to decide the best way to complete tasks in line with expectations, policies and procedures.

Maintain timely and accurate outputs for all work, balancing continuing and intense work, frequently requiring extended concentration, against a very unpredictable pattern of daily operational

Maintain databases daily to ensure accurate and up to date records are kept for both motor claims and Coroner’s cases.

Respond to new demands in the role and to build those responses into sustainable systems and

Respond professionally and sensitively to daily indirect exposure to highly distressing or highly emotional information (including details of suicides, deaths, child deaths and serious injury) contained within documentation, images, CCTV, verbal accounts and audio recordings.

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

Please see the attached Job Description for full details of the duties and responsibilities for this role.



  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and proactive individual to join our busy Claims, Inquests and Complaints team at Northumbria Healthcare NHS Foundation Trust.Key ResponsibilitiesReceive and process claims, inquests, and complaints for the Trust in compliance with relevant regulations and procedures.Support the day-to-day administration and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and proactive individual to join our busy Claims, Inquests and Complaints team at Northumbria Healthcare NHS Foundation Trust.Key ResponsibilitiesReceive and process claims, inquests, and complaints for the Trust in compliance with relevant regulations and procedures.Support the day-to-day administration and...

  • Claims Officer

    3 months ago


    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    The Claims Officer role is an integral part of processing claims for the healthcare provided to eligible EEA and Swiss citizens in accordance with reciprocal healthcare agreements. You will be working as part of Overseas Healthcare Services within Citizen Services. What do we offer? 27 days leave (increasing with length of service) plus 8 bank...

  • Claims Officer

    3 months ago


    Newcastle upon Tyne, United Kingdom TotallyPLC Full time

    **About the Role*** As Claims Officer at Totally Group, you will be Responsible for handling all claims related activity across the organisation and to provide support as and when required to the Corporate Assurance Team. ‘Totally seeks to improve healthcare outcomes for all through the delivery of exceptional health and wellbeing services.’ **Your...

  • Claims Handler

    3 months ago


    Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Band 5 Claims Handler The post-holder will work in a team handling all the claims received by the Trust. You will liaise with staff at all levels of the organisation, and be the key point of contact with NHS Resolution, to undertake claims investigations. We are looking for someone with the relevant experience, excellent attention to detail and good...

  • Tpa Claims Handler

    4 months ago


    Newcastle-under-Lyme, United Kingdom Claims Consortium Group Full time

    We are a fast paced, forward-thinking company with an ethos of commitment, quality, and ambition, putting our staff and our service at the heart of what we do. Team spirit is big at CCG and we’re passionate both about our people and the work we do here. We are pleased to be currently looking for claims handlers to join our busy team and help us in our...

  • Claims Handler

    4 months ago


    Newcastle upon Tyne, United Kingdom Outsource UK Full time

    **Outsource UK are working with a large Retail Bank who are hiring a permanent position for a Claims Handler for their Team based in Newcastle.** **The role will be paying between £22,500 - £26,000 per annum (depending on experience) + Pension Scheme and based in Newcastle upon Tyne North East, Tyne And Wear.** Claims handler, insurance, problem-solving,...

  • Claims Handler

    3 months ago


    Newcastle upon Tyne, United Kingdom Outsource UK Full time

    **Claims Handler** **Newcastle** **Hybrid working is available once the probation period has ended (2 days in the office per month)** **Monday to Friday 9am-5pm (36 hours per week)** **£24,960 Plus DOE** **15th April start date!** **Excellent company benefits!** To be considered for the role, previous experience in a similar role is a must. But if you're...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Pick for Britain Full time

    Claims Auditor Job Description About the Role: We're seeking a skilled Claims Auditor to join our team at Pick for Britain. As a Claims Auditor, you will play a crucial role in ensuring the quality and compliance of our claims process. Key Responsibilities: * Conduct internal claims reviews to assess and provide independent assurance that our claim risk...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Pick for Britain Full time

    Claims Auditor Job Description About the Role: We're seeking a skilled Claims Auditor to join our team at Pick for Britain. As a Claims Auditor, you will play a crucial role in ensuring the quality and compliance of our claims process. Key Responsibilities: * Conduct internal claims reviews to assess and provide independent assurance that our claim risk...

  • Claims Handler

    3 months ago


    Newcastle upon Tyne, United Kingdom CCA Recruitment Group Full time

    **Job Title**:Claims Handler **Location**: Office located at Quorum Business Park, Benton Lane, Longbenton NE12 8BT **Benefits**: - Blended Working Model: After completing training onsite and being fully competent in your role you will have the choice to be office based or to hybrid work from home via our blended working model. - Holiday Entitlement:...

  • Claims Processor

    3 months ago


    Newcastle upon Tyne, United Kingdom Tesco Bank Full time

    **Salary**: Competitive salary from £22,000 to £27,500 depending on experience plus annual bonus **Working Hours**: Full time, 36 hours per week As a Tesco Bank Customer Service Representative within our Claims Handling team, you’ll be supporting our customers through their claims journey, from notification to settlement, ensuring the highest standards...

  • Claims Specialist

    2 days ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Keoghs Full time

    Job Title: Claims LawyerThis is an exciting opportunity to join our Complex Injury Claims Team as a Claims Lawyer, handling a caseload of large loss RTA claims with values between £25,000 and £100,000. The ideal candidate will have experience in indemnity, liability, and complex medical issues, with excellent attention to detail.The role involves working...

  • Claims Specialist

    2 days ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Keoghs Full time

    Job Title: Claims LawyerThis is an exciting opportunity to join our Complex Injury Claims Team as a Claims Lawyer, handling a caseload of large loss RTA claims with values between £25,000 and £100,000. The ideal candidate will have experience in indemnity, liability, and complex medical issues, with excellent attention to detail.The role involves working...

  • Claims Specialist

    2 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

    Job SummaryWe are seeking a highly skilled Claims Specialist to join our team at Somerset Bridge Group. As a Claims Specialist, you will be responsible for investigating and managing personal injury claims in a proactive and efficient manner.Key Responsibilities:Claims Investigation: Conduct thorough investigations into personal injury claims, gathering and...

  • Claims Specialist

    2 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

    Job SummaryWe are seeking a highly skilled Claims Specialist to join our team at Somerset Bridge Group. As a Claims Specialist, you will be responsible for investigating and managing personal injury claims in a proactive and efficient manner.Key Responsibilities:Claims Investigation: Conduct thorough investigations into personal injury claims, gathering and...

  • Claims Specialist

    2 days ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

    Key ResponsibilitiesWe are seeking a skilled Claims Handler to join our team at Somerset Bridge Group. As a Claims Handler, you will be responsible for investigating and proactively managing your own caseload of personal injury claims.Key AccountabilitiesInvestigate and manage personal injury claims in a timely and efficient manner.Provide excellent customer...

  • Claims Specialist

    2 days ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

    Key ResponsibilitiesWe are seeking a skilled Claims Handler to join our team at Somerset Bridge Group. As a Claims Handler, you will be responsible for investigating and proactively managing your own caseload of personal injury claims.Key AccountabilitiesInvestigate and manage personal injury claims in a timely and efficient manner.Provide excellent customer...

  • Claims Handler

    3 months ago


    Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

    Location - Newcastle Employment Type - Full Time - Permanent Salary - £26,000 + Great Benefits! Hours Per Week - 37.5 We are recruiting for a new generation of insurance claims professionals looking to build a career in our award winning and growing personal injury department. **In six months we will teach you**: - How insurance works and how to deal...

  • Claims Handler

    3 months ago


    Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

    Location - Newcastle Employment Type - Full Time - Permanent Salary - £26,000 per annum Hours Per Week - 37.5 We are recruiting for a new generation of insurance claims professionals looking to build a career in our award winning and growing personal injury department. In six months we will teach you: - How insurance works and how to deal with a claim...