Trainee Claims Handler

5 months ago


Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

Location - Newcastle

Employment Type - Full Time - Permanent

Salary - £22,000 with great benefits

Hours Per Week - 37.5

We are recruiting for a new generation of insurance claims professionals looking to build a career in our award winning and growing claims department.

You don’t need to have had any experience in insurance - all we ask is that you want to work hard and learn, we take care of the rest

In six months we will teach you:
How insurance works and how to deal with a claim when a customer has an accident - we cover both legal and insurance aspects with you.
How you determine who is at fault for the accident - it can be complicated
How to deal with claims being made against our customer.

You will have a Manager and Team Coach that will support your style of learning, so you can build your confidence as you go.

**What we are looking for**:

- Confidence in communicating with customers over the phone.
- Willingness to learn.
- Proficient with computers
- Motivated and focussed on self-development.

**Our Benefits**:

- Bonus - a quarterly bonus will be paid if you excel in your KPI targets, this uplifts salary by a potential 10% per annum
- Hybrid working - 2 days in the office and 3 days working from home
- 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays
- Pension scheme - 5% employee, 6% employer
- Flexi-time
- Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs
- 100’s of exclusive retailer discounts
- Professional wellbeing, health & fitness app - Wrkit
- Enhanced parental leave, including time off for IVF appointments
- Life Assurance - 4 times your salary
- 25% Car Insurance Discount
- 20% Travel Insurance Discount
- Cycle to Work Scheme
- Employee Referral Scheme
- Community support day
- Christmas and Summer parties

**Working at SBG**

At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.

We are very proud to have been awarded a Silver Accreditation from Investors in People We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.


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