Hospitality Supervisor

3 months ago

Edinburgh, United Kingdom Surgeons Quarter Full time

What are we looking for?

Our business is rapidly expanding, we are looking for a Hospitality Supervisor to join our friendly and driven Food & Beverage Team.

You must be eligible to work in the UK.

You will manage and supervise all daily catering services to Hotel restaurant, Café 1505 and all campus meeting & events rooms from setup to delivery and breakdown to specified standards to all internal and external guests in an accurate and timely manner.

Leading from the front to ensure all facilities and services of the Food & Beverage department, and Hospitality and Event Operations meet the Standard Operating Procedures.

Maintain good practices of Health and Safety and Food Hygiene in accordance with the policies laid down by Surgeons Quarter, reporting all maintenance issues in a timely manner and ensuring these issues are promptly resolved.

Hands-on approach to manage the breakdown and cleaning of all catering activities from meeting rooms to kitchens, while preparing meeting rooms for future business.

Ensure that a professional and customer focussed front line service is delivered at all times by leading by example.

Playing a key role in preparation and operation for Scottish Dinner Shows and Edinburgh Fringe Festival, supervising the bars and food operations, driving sales, cash handling, service standards, stock management and staff training.

Provide a friendly and professional work environment to both your colleagues and guests both internal and external.

Assist with the management of all aspects of linen stock.

Liaise with the kitchen team daily ensuring all food catering requirements are met including special requests and dietary requirements.

Handling any issues or complaints in a timely manner ensuring a resolution is achieved promptly.

What's in it for you?

A competitive salary of £27,757.60 per annum

Access to discounted staff rates in hotels across the UK

Enhanced pension plan, as an employer we contribute 7.5%

Access to our employee assistance programme, 24/7, 365 days a year

Complimentary use of our onsite SQ Gym

30% Staff discount card available across all Surgeons Quarter outlets

Who are we?

Ten Hill Place is a stylish 129 bedroom hotel, part of Surgeons Quarter in Edinburgh.

Surgeons Quarter is a wholly owned subsidiary of the Royal College of Surgeons of Edinburgh and has developed its property and facilities to create an integrated hotel, conferencing and events facility within the College campus. The facilities lend themselves to a variety of activities and events including conferences, professional meetings, weddings, exhibitions and social events. Surgeons Quarter manage a large food and beverage operation, which includes management of venue bars, private banqueting and a high street café.

Surgeons Quarter, in conjunction with SpaceUK, operate one of the largest Edinburgh Festival Fringe venues and additionally SQ is an extensive provider of Scottish Evenings.

What do we believe in?

Excellence - We push ourselves to excel. Providing the best outcomes for patients. And now, providing unparalleled hospitality in Edinburgh's historic World Heritage centre.

Passion - We are obsessed by detail and strive to make every visit to Surgeons' Quarter a memorable one. We love what we do, and we hope we let that show.

Inspiring - We offer an eclectic range of venues with character and history. Our venues encourage learning and sharing of knowledge, and the local produce served is put together with flair and imagination.

Considerate - We deliver an outstanding experience in all our venues due in no small part to the attitude and care of our staff. We pride ourselves in knowing we are working for an organisation who ultimately delivers surgical care around the world. We also pride ourselves on our sustainability and have collected consecutive Green Tourism Gold Awards for our hotel facility.

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