Hospitality Team Leader
3 days ago
About the Role
We are seeking a skilled and experienced Supervisor to join our team at Frankenstein's in Edinburgh. As a Supervisor, you will play a key role in ensuring the smooth operation of our venue, providing exceptional customer service, and leading a team of hospitality professionals.
Key Responsibilities
- Lead a team of hospitality staff to deliver outstanding customer service and ensure a positive experience for all guests
- Manage daily operations, including scheduling, inventory, and cash handling
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to ensure seamless service delivery
- Monitor and maintain high standards of cleanliness and safety
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Access to our Supervisor Development Programme
- A fun and fast-paced work environment with a focus on customer satisfaction
About Us
Glendola Leisure is a leading family-owned private hospitality company operating multiple bars, pubs, and restaurants across the UK. We are passionate about delivering exceptional customer experiences and providing opportunities for our team members to grow and develop their careers.
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